Motorola 120c User Manual

Welcome  
Welcome to the world of Motorola digital wireless  
communications! We are pleased that you have chosen the  
Motorola V Series 120c wireless phone to keep you  
connected with ease.  
Display  
Power Key  
Turn the phone  
on and off.  
Earpiece  
Voice Key  
Record and activate  
voice notes,  
Headset Jack  
Insert headset  
accessory for  
phonebook and  
shortcut names.  
hands-free use.  
Menu Key  
Volume Keys  
Adjust earpiece  
and ringer volume.  
Right Soft Key  
Perform functions  
identified by right  
display prompt.  
Left Soft Key  
Perform functions  
identified by left  
display prompt.  
Send Key  
Send and answer  
calls, view recent  
dialed calls list.  
Scroll Keys  
Move through  
menus and lists.  
End Key  
End phone calls,  
exit menu system.  
Microphone  
Accessory Connector Port  
Insert charger, FM Stereo Radio  
Headset, and phone accessories.  
1
Menu Map  
Note:This is the standard phone  
Main Menu  
menu layout. You or your service  
provider may have changed the  
menu layout or changed some  
feature names. Not all features  
may be available for all users.  
• Recent Calls  
• Received Calls  
• Dialed Calls  
• Notepad  
For example, the Radio feature  
on the main menu (left) is  
• Call Times  
displayed only when the FM  
Stereo Radio Headset accessory  
is plugged into the accessory  
connector port on your phone  
(see phone illustration, page 1).  
• Phonebook  
• Quick Dial  
• Radio  
• Messages  
• Voicemail  
• Text Msgs  
• Browser Alerts  
• Quick Notes  
• Outbox  
For a description of the standard  
menu features, see pages 43 to  
54.  
Shortcuts  
Change display zoom:  
• Drafts  
Press  
M, then  
press and hold  
M
• Shortcuts  
• Voice Notes  
• Browser  
Lock/unlock keypad:  
Press M *  
Display my phone number:  
Press M #  
• Settings  
Go to dialed calls list:  
(see next page)  
Press  
N
3
Settings Menu  
• Ring/Vibrate  
• Alert  
Alert Detail  
• Phone Status  
• Other Settings  
• Personalize  
• Main Menu  
• Keys  
• Greeting  
• Banner  
• Quick Dial  
• My Tel. Number  
• Battery Meter  
• Other Information  
• Initial Setup  
• Time and Date  
• Auto PIN Dial  
• Auto Redial  
• Backlight  
• Connection  
• Incoming Call  
• In-Call Setup  
• In-Call Timer  
• Answer Options  
• Security  
• Zoom  
• Scroll  
• Phone Lock  
• Animation  
• Language  
• Contrast Setting  
• DTMF  
• Master Reset  
• Master Clear  
• Lock Keypad  
• Lock Application  
• Restrict Calls  
• New Passwords  
• Network  
• Car Settings  
• Headset  
4
Contents  
Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Safety and General Information. . . . . . . . . . . . . . . . . . . 10  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Sending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . 21  
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Changing the Zoom Setting . . . . . . . . . . . . . . . . . . . . . . . 24  
Volume Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Sending and Receiving Calls. . . . . . . . . . . . . . . . . . . . . . 27  
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Using Automatic Redial . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Dialing an Emergency Number When the Phone is Locked 28  
Dialing With Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Dialing With One-Touch Dial . . . . . . . . . . . . . . . . . . . . . . 29  
Additional Dialing Features . . . . . . . . . . . . . . . . . . . . . . . 30  
Using Features While On a Call. . . . . . . . . . . . . . . . . . . . 32  
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . 32  
5
Contents  
Additional On-Call Features . . . . . . . . . . . . . . . . . . . . . . . 33  
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Navigating to a Feature . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Selecting a Feature Option . . . . . . . . . . . . . . . . . . . . . . . . 35  
Entering Feature Information . . . . . . . . . . . . . . . . . . . . . . 36  
Entering Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Choosing a Text Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Tap Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Predictive Text Entry with iTAP™ Software . . . . . . . . . . . . 41  
Menu Feature Descriptions. . . . . . . . . . . . . . . . . . . . . . . 43  
Main Menu Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Settings Menu Features . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Fields in a Phonebook Entry Form . . . . . . . . . . . . . . . . . . 55  
Storing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . 56  
Recording a Voice Name For a Phonebook Entry . . . . . . . . 58  
Dialing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . . . . 59  
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Turning the Radio On and Off . . . . . . . . . . . . . . . . . . . . . 61  
Tuning a Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
Storing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Selecting a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Sending and Receiving Calls With the Radio On . . . . . . . . 62  
Messages—Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . 64  
Receiving a New Voicemail Message . . . . . . . . . . . . . . . . 64  
Listening to a Voicemail Message . . . . . . . . . . . . . . . . . . . 65  
Messages—Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Setting Up the Text Message Inbox . . . . . . . . . . . . . . . . . 66  
6
Contents  
Receiving a New Text Message . . . . . . . . . . . . . . . . . . . . . 67  
Reading, Locking, or Deleting a Text Message . . . . . . . . . . 68  
Sending a New Text Message . . . . . . . . . . . . . . . . . . . . . . 69  
Sending a New Text Message to More Than One Person . . 71  
Sending a Quick Note Text Message . . . . . . . . . . . . . . . . . 72  
Sending a Quick Note to More than One Person . . . . . . . . 73  
Voice Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Recording a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Playing a Voice Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Micro-Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Starting a Micro-Browser Session . . . . . . . . . . . . . . . . . . . 78  
Interacting With Web Pages . . . . . . . . . . . . . . . . . . . . . . . 79  
Adjusting Your Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Ring/Vibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Reordering Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Customizing a Soft Key Function . . . . . . . . . . . . . . . . . . . 82  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Assigning a New Code or Password . . . . . . . . . . . . . . . . . 83  
Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . 83  
Locking and Unlocking Your Keypad . . . . . . . . . . . . . . . . . 85  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . 90  
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . 91  
FDA Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . 110  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Wireless Phone Safety Tips . . . . . . . . . . . . . . . . . . . . . 119  
7
AboutThis Guide  
UsingYour Phone’s Features  
This user guide introduces you to the many features in your  
Motorola V phone. A reference guide for your phone is also  
available that explains the phone’s features in more detail. To  
obtain a copy of the reference guide or another copy of this user  
guide, see the Motorola Web site at:  
http://motorola.com/consumer/manuals  
or contact the Motorola Customer Call Center at  
1-800-331-6456 in the United States or 1-800-461-4575 in  
Canada.  
NavigatingTo a Menu Feature  
You can access many of your phone’s features through the menu  
system.This guide shows you how to navigate to a specific menu  
feature as follows:  
Find the Feature  
M > Recent Calls  
> Dialed Calls  
The > symbol means that you should scroll to and select the  
feature. This example shows that you must press M, scroll to  
and select Recent Calls, then scroll to and select Dialed Calls  
to view the dialed calls list.  
8
About This Guide  
Optional Features  
Features marked with this label are optional network  
and/or subscription-dependent features. These  
features may not be offered by all service providers in  
all geographical areas. Contact your service provider  
for information about availability.  
Optional Accessories  
Features marked with this label require the use of an  
optional Motorola Original™ accessory.  
9
Safety and General  
Information  
IMPORTANT INFORMATION ON SAFE AND EFFICIENT  
OPERATION. READ THIS INFORMATION BEFORE USING YOUR  
PHONE.  
RF Operational Characteristics  
Your phone contains a transmitter and a receiver. When it is ON,  
it receives and transmits radio frequency (RF) energy. The phone  
operates in the frequency range of 824 MHz to 849 MHz in  
analog and digital mode and 1851.25 MHz to 1908.75 MHz in  
digital mode.  
When you communicate with your phone, the system handling  
your call controls the power levels at which your phone  
transmits.The output power level typically may vary over a range  
from 0.05 watts to 0.44 watts in analog mode and 0.0 watts to  
0.24 watts in digital mode.  
ExposureTo Radio Frequency Energy  
Your Motorola phone is designed to comply with the following  
national and international standards and guidelines regarding  
exposure of human beings to radio frequency electromagnetic  
energy (EME):  
• United States Federal Communications Commission, Code  
of Regulations; 47 CFR part 2 sub-part J  
• American National Standards Institute (ANSI) / Institute of  
Electrical and Electronic Engineers (IEEE) C95. 1-1992  
10  
Safety and General Information  
• Institute of Electrical and Electronic Engineers (IEEE)  
C95.1-1999 Edition  
• National Council on Radiation Protection and  
Measurements (NCRP) of the United States, Report 86,  
1986  
• International Commission on Non-Ionizing Radiation  
Protection (ICNIRP) 1998  
• Ministry of Health (Canada) Safety Code 6. Limits of Human  
Exposure to Radiofrequency Electromagnetic Fields in the  
Frequency Range from 3 kHz to 300 GHz, 1999  
• Australian Communications Authority  
Radiocommunications (Electromagnetic Radiation-Human  
Exposure) Standard 1999  
To assure optimal phone performance and make sure human  
exposure to radio frequency electromagnetic energy is within the  
guidelines set forth in the above standards, always adhere to the  
following procedures:  
Portable Phone Operation and EME  
Exposure  
Antenna Care  
Use only the supplied or an approved replacement  
antenna. Unauthorized antennas, modifications, or  
attachments could damage the phone and may violate FCC  
regulations.  
11  
Safety and General Information  
Do NOT hold the antenna when the phone is in use.  
Holding the antenna affects call quality and may cause the  
phone to operate at a higher power level than needed.  
Phone Operation  
When placing or receiving a phone call, hold your phone as you  
would a wireline telephone. Speak directly into the  
microphone.  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you  
wear a phone on your body when transmitting, always place the  
phone in a Motorola-supplied or approved clip, holder,  
holster, case, or body harness for this product. Use of  
non-Motorola-approved accessories may exceed FCC RF  
exposure guidelines. If you do not use a body-worn  
accessory, and are not holding the phone in the normal  
use position at the ear, ensure the phone and its  
antenna are at least one inch (2.5 centimeters) from  
your body when transmitting.  
Data Operation  
When using any data feature of the phone, with or without an  
accessory cable, position the phone and its antenna at  
least one inch (2.5 centimeters) from your body.  
Approved Accessories  
For a list of approved Motorola accessories, visit our website at  
www.motorola.com  
.
12  
Safety and General Information  
Electromagnetic Interference/  
Compatibility  
Note: Nearly every electronic device is susceptible to  
electromagnetic interference (EMI) if inadequately shielded,  
designed, or otherwise configured for electromagnetic  
compatibility.  
Facilities  
To avoid electromagnetic interference and/or compatibility  
conflicts, turn off your phone in any facility where posted notices  
instruct you to do so. Hospitals or health care facilities may be  
using equipment that is sensitive to external RF energy.  
Aircraft  
When instructed to do so, turn off your phone when on board an  
aircraft. Any use of a phone must be in accordance with  
applicable regulations per airline crew instructions.  
Medical Devices  
Pacemakers  
The Advanced Medical Technology Association recommends that  
a minimum separation of 6 inches (15 centimeters) be  
maintained between a handheld wireless phone and a  
pacemaker. These recommendations are consistent with the  
independent research by, and recommendations of, the United  
States Food and Drug Administration.  
13  
Safety and General Information  
Persons with pacemakers should:  
• ALWAYS keep the phone more than six inches  
(15 centimeters) from your pacemaker when the phone is  
turned ON.  
• NOT carry the phone in the breast pocket.  
• use the ear opposite the pacemaker to minimize the  
potential for interference.  
• turn OFF the phone immediately if you have any reason to  
suspect that interference is taking place.  
Hearing Aids  
Some digital wireless phones may interfere with some hearing  
aids. In the event of such interference, you may want to consult  
your hearing aid manufacturer to discuss alternatives.  
Other Medical Devices  
If you use any other personal medical device, consult the  
manufacturer of your device to determine if it is adequately  
shielded from RF energy. Your physician may be able to assist  
you in obtaining this information.  
Safety and General  
UseWhile Driving  
Check the laws and regulations on the use of phones in the area  
where you drive. Always obey them.  
When using your phone while driving, please:  
• give full attention to driving and to the road.  
14  
Safety and General Information  
• use hands-free operation, if available.  
• pull off the road and park before making or answering a  
call if driving conditions so require.  
Operational Warnings  
ForVehiclesWith an Air Bag  
Do not place a portable phone in the area over an air bag or in  
the air bag deployment area. Air bags inflate with great force. If  
a portable phone is placed in the air bag deployment area and  
the air bag inflates, the phone may be propelled with great force  
and cause serious injury to occupants of the vehicle.  
Potentially Explosive Atmospheres  
Turn off your phone prior to entering any area with a potentially  
explosive atmosphere, unless the phone is a model specifically  
identified as being “Intrinsically Safe.” Do not remove, install, or  
charge batteries in such areas. Sparks in a potentially explosive  
atmosphere can cause an explosion or fire resulting in bodily  
injury or even death.  
Note:The areas with potentially explosive atmospheres referred  
to above include fueling areas such as below decks on boats,  
fuel or chemical transfer or storage facilities, areas where the air  
contains chemicals or particles, such as grain, dust, or metal  
powders, and any other area where you would normally be  
advised to turn off your vehicle engine. Areas with potentially  
explosive atmospheres are often but not always posted.  
15  
Safety and General Information  
Blasting Caps and Areas  
To avoid possible interference with blasting operations, turn OFF  
your phone when you are near electrical blasting caps, in a  
blasting area, or in areas posted:Turn off two-way radio.” Obey  
all signs and instructions.  
Operational Cautions  
Antennas  
Do not use any portable phone that has a damaged  
antenna. If a damaged antenna comes into contact with your  
skin, a minor burn can result.  
Batteries  
All batteries can cause property damage and/or bodily injury  
such as burns if a conductive material such as jewelry, keys, or  
beaded chains touches exposed terminals. The conductive  
material may complete an electrical circuit (short circuit) and  
become quite hot. Exercise care in handling any charged battery,  
particularly when placing it inside a pocket, purse, or other  
container with metal objects.  
ITC01-045  
16  
Getting Started  
What’s in the Box?  
Your digital wireless phone typically comes equipped with a  
battery and a charger. Other accessory options can customize  
your phone for maximum performance and portability.  
To purchase Motorola Original™ accessories, please contact the  
Motorola Customer Call Center at 1-800-331-6456 in the  
United States or 1-800-461-4575 in Canada.  
Installing the Battery  
Before you can use your phone, you need to install and charge  
the battery.  
Your phone is designed to be used only with Motorola  
Original batteries and accessories.We recommend that  
you store batteries in their protective cases when not  
in use.  
DoThis  
1
Remove the battery from its protective clear plastic case.  
2
If the phone’s battery door  
is already in place, lightly  
slide down the battery  
door release latch and lift  
the battery door off of the  
phone.  
Release  
latch  
17  
Getting Started  
DoThis  
3
Insert the battery, printed  
arrows first, into the  
battery compartment and  
push down.  
4
Replace the battery door.  
Charging the Battery  
Before you can use your phone, you need to install and charge  
the battery.  
DoThis  
1
Plug the travel charger  
into your phone with the  
release tab facing up.  
2
3
Plug the other end of the travel charger into the  
appropriate electrical outlet.  
When your phone indicates that the battery is fully  
charged, press the release tab and remove the travel  
charger.  
18  
Getting Started  
TurningYour Phone On  
DoThis  
To  
1
Press and hold P  
turn on your phone  
(the power key)  
Power  
key  
2
Enter your four-digit unlock  
code and press OK (+)  
unlock your phone, if  
necessary  
The unlock code is  
originally set to 1234.  
19  
Getting Started  
Sending a Call  
To call a number, your phone must be turned on, be unlocked,  
and have a network connection with adequate signal strength.  
DoThis  
To  
1
Extend the  
optimize signal reception  
antenna.  
Tip:Your phone uses a two-stage  
antenna that must be fully extended  
for proper operation. You may have  
to pull on the antenna a second time  
to extend the antenna to its  
maximum length.  
2
3
Press the keypad  
keys  
dial the phone number (up to 32  
digits)  
Tip: If you make a mistake, press  
DELETE (-) to delete the last digit,  
or press and hold DELETE (-) to  
clear all digits.  
Press N  
send the call  
(send key)  
Ending a Call  
Press  
To  
O (end key)  
end the call  
20  
Getting Started  
Receiving a Call  
To receive a call, your phone must be turned on and have a  
network connection with adequate signal strength. If your phone  
is locked, you must unlock the phone to answer the call.  
When you receive a call, your phone rings and/or vibrates and  
displays an incoming call message.  
Press  
To  
answer the call  
N or ANSWER (+)  
DisplayingYour Phone Number  
From the idle display:  
Press  
To  
M #  
see your phone number  
21  
AboutYour Phone  
See page 1 for a diagram of your phone that describes basic  
phone components.  
Display  
The top section of the display shows phone status indicators.The  
following illustration shows some of the common indicators that  
you may see at the top of the display when using your phone.  
Messages, phone numbers, and menu options appear in the  
middle of the display. Text labels at the bottom corners of the  
display show the current soft key functions.A M (menu) indicator  
in the bottom center of the display indicates that you can open  
the main menu or a feature sub-menu to see more options. For  
more information about the soft key and menu key labels, see  
“Using the Menu” on page 34.  
Some of the phone functions described in this guide must be  
performed from the idle display. The term idle display refers to  
the standard display that you see when your phone is on and  
ready to use, when you are not on a call or using the menu  
system.  
22  
About Your Phone  
12:00am  
Signal Strength Indicator Shows the strength of your  
phone’s connection with the network.  
Strong  
No signal  
5
4
3
2
1
j
You cannot send or receive calls when the “no signal” indicator  
is displayed.  
In Use Indicator Appears when a call is in progress.  
Roam Indicator Appears when your phone uses another  
network system outside your home network. When you leave  
your home network area, your phone roams or seeks another  
network.  
Message Waiting Indicator Appears when  
your phone receives a text message.  
Voice Message Waiting Indicator Appears  
when you receive a voicemail message.  
23  
About Your Phone  
Battery Level Indicator Shows the amount of charge left  
in your battery. The more segments visible, the greater the  
charge.  
High  
Empty  
E
D
C
B
Recharge your battery as soon as possible when you see the  
Low Battery warning message.  
Clock Shows the current time. The clock is  
available only when your phone is operating in digital  
mode.  
Menu Indicator Indicates that you can press M to open  
a menu. See “Using the Menu” on page 34.  
Digital (F) or Analog (I) Signal Indicator Shows  
whether you are receiving a digital or analog signal.  
Alert Setting Indicator Shows the current selected alert.  
The default alert setting is a ringer.  
Loud ring  
Vibrate  
Silent  
Soft ring  
w
y
x
u
Ring and vibrate  
t
Changing the Zoom Setting  
You can set your phone’s display to show either three lines or  
two lines of text plus soft key labels. Three lines of text display  
more information, while two lines increase text size.  
24  
About Your Phone  
To change the display view, press M once, then press and  
hold M again within two seconds of the first press.  
You can also adjust the zoom setting from the menu. See the  
“Zoom” item on page 52.  
Volume Keys  
Use the upper and lower volume keys to adjust your phone’s  
earpiece and ringer volume. The volume keys are located on the  
left side of the phone.  
When  
Press  
To  
During a call  
volume keys increase or decrease  
earpiece speaker volume  
From the idle  
display  
volume keys increase or decrease ringer  
volume  
You can also use the volume keys to scroll up or down through  
menus and lists.  
To change keypad volume, see “Select a Ring/Vibration for a  
Specific Event” on page 81.  
Battery Use  
Caution: To prevent injuries or burns, do not allow metal  
objects to contact or short-circuit the battery terminals.  
To maximize your battery’s performance:  
• Always use Motorola approved batteries and battery  
chargers. The phone warranty does not cover damage  
25  
About Your Phone  
caused from using non-Motorola batteries and/or battery  
chargers.  
• New batteries or batteries that have been stored for long  
periods of time may require a longer charge time.  
• Maintain the battery at or near room temperature when  
charging.  
• Do not expose batteries to temperatures below -10°C  
(14°F) or above 45°C (113°F).Always take your phone with  
you when you leave your vehicle.  
• When you do not intend to use a battery for a while, store it  
uncharged in a cool, dark, dry place, such as a refrigerator.  
• Over extended periods of time, batteries gradually wear  
down and require longer charging times. This is normal. If  
you charge your battery regularly and notice a decrease in  
talk time or an increase in charging time, then it is probably  
time to purchase a new battery.  
• The more you talk on the phone or use phone features (like  
sending text messages), the less standby time your battery  
has.  
The rechargeable batteries that power this product  
must be disposed of properly and may need to be  
recycled. Refer to your battery’s label for battery type.  
Contact your local recycling center for proper disposal methods.  
Never dispose of batteries in a fire because they may explode.  
26  
Sending and Receiving  
Calls  
For basic instructions on how to send a call, end a call, and  
receive a call, see page 20 of the “Getting Started” section.  
Redialing a Number  
If you hear an ordinary busy signal, the phone number you dialed  
is busy.  
Press  
To  
1
O
hang up  
2
N
redial the busy number  
Using Automatic Redial  
If the network is busy, you hear a fast busy signal, and your  
phone displays the message Call Failed.  
With automatic redial, your phone repeats the call attempt over  
the next four minutes.  
Press  
To  
activate automatic redial  
N or RETRY (+)  
When the call goes through, your phone rings or vibrates once,  
displays Redial Successful, and then connects the call  
automatically.  
You must activate automatic redial in order to use the feature.  
See the “Auto Redial” item on page 52.  
27  
Sending and Receiving Calls  
Caller ID  
The calling line identification (caller ID) feature lets  
you see who is calling before you answer.  
• If the caller’s name is stored in your phonebook, the phone  
automatically displays the name. Otherwise, the phone  
displays the caller’s phone number.  
• If caller ID information is not available, your phone displays  
the message Incoming Call.  
Dialing an Emergency Number When  
the Phone is Locked  
Your service provider may program one or more emergency  
phone numbers that you can call even if your phone is locked or  
restricted.  
When you see Enter Unlock Code in the display:  
Press  
To  
1
keypad keys  
dial the emergency number (such as  
911)  
2
N
call the emergency number  
Dialing With Speed Dial  
The speed dial feature lets you dial any phonebook entry with a  
minimal number of keypresses.  
28  
Sending and Receiving Calls  
Whenever you store an entry in your phonebook, the entry is  
assigned a unique speed dial number. If you know the speed dial  
number for the phonebook entry you want to call, you can use  
the speed dial feature.  
Press  
To  
1
keypad keys  
enter the one-, two-, or three-digit  
speed dial number for the entry you  
want to dial  
2
3
#
N
submit the number  
call the entry  
To make an entry in the phonebook or view an existing entry’s  
speed dial number, see “Storing a Phonebook Entry” on  
page 56.  
Dialing With One-Touch Dial  
You can call phonebook entries 2 through 9 with the push of a  
single key. Just press and hold the one-digit speed dial number  
for one second.  
It is recommended that you reserve location 1 in the phonebook  
for storing your voicemail number. In many cases, your service  
provider has already stored your voicemail number in location 1.  
29  
Sending and Receiving Calls  
If your voicemail number is not accessible by pressing and  
holding the 1 key, complete the following steps:  
DoThis  
To  
1
Store your voicemail number in  
enable the 1 key  
voicemail shortcut  
phonebook location number 1  
(see “Storing a Phonebook  
Entry” on page 56)  
2
Complete the instructions for  
enable voicemail soft  
“StoringYourVoicemail Number” key and menu  
on page 64 shortcuts  
To store entries in locations 2 through 9 in the phonebook, see  
“Storing a Phonebook Entry” on page 56.  
Additional Dialing Features  
In addition to pressing numbers on your keypad, you can insert  
numbers or characters and send calls in a variety of ways.  
While dialing (with digits visible in the display):  
DoThis  
To  
Press M  
> Attach Number  
attach a number from the phonebook  
or recent calls list to the end of the  
digits you entered  
Press M  
> Send Message  
create a text message addressed to  
the number entered  
30  
Sending and Receiving Calls  
DoThis  
To  
Press M and then  
scroll to and select  
one of the following:  
insert a special character when  
making a calling card call:  
Pause tells your phone to wait  
until the call connects before it  
sends the next digit.  
Insert Pause  
(to insert a p)  
Insert Wait  
Wait tells your phone to wait  
until the call connects, and then  
to prompt you before it sends the  
next digit.  
(to insert a w)  
Insert 'n'  
(to insert an n)  
'n' tells your phone to stop and to  
prompt you for a number before it  
sends the next digit.  
You can also call numbers using these features:  
DoThis  
To Call  
Press and release the voice key a phone number using the  
on the right side of your phone voice dial feature  
and say the entry’s name (in  
two seconds).  
See “Recording a Voice  
Name For a Phonebook  
Entry” on page 58.  
Press M > Recent Calls  
> Received Calls or  
Dialed Calls > entry to call  
a missed call or a number  
from a call you recently  
dialed or received  
31  
Using Features While On a  
Call  
Using Call Waiting  
If you subscribe to call waiting, an alert tone sounds  
while you are on a call to indicate that you have  
received a second call.  
To put the first call on hold and answer the second call:  
Press  
To  
1
N
answer the new call  
2
N
switch back to the first call  
To end the first call and answer the second call:  
Press  
To  
1
O
end the current call  
Your phone rings to signal the new  
call.  
2
N
answer the new call  
Making aThree-Way Call  
During a call, you can call and connect a third party  
so that the three of you can talk together.You cannot  
do this if you already have a call on hold.  
32  
Using Features While On a Call  
During a call:  
Press  
To  
1
keypad keys  
enter the third person’s number  
2
N
call the number and connect the new  
person  
3
4
N
O
connect the two calls  
end the entire call  
Additional On-Call Features  
While you are on a call, you can perform the following tasks:  
DoThis  
To  
mute a call  
Press MUTE (+)  
Press M  
see your phone number  
> My Tel. Number  
Press M > Send Tones send a number to the network  
as DTMF tones, for credit card  
calling or password entry  
To activate DTMF tones, see the  
“DTMF” item on page 53.  
33  
Using the Menu  
Navigating to a Feature  
You can access many of your phone’s features by using these  
keys to move through the menu system:  
Left Soft Key  
Perform the  
Right Soft Key  
Perform the  
function shown  
in the lower left  
corner of the  
function shown  
in the lower  
right corner of  
the display  
(usually SELECT  
the highlighted  
menu item).  
display (usually  
EXITor BACK).  
Volume Keys  
Move up or down  
through menus  
and lists.  
Main Menu  
Recent Calls  
Phonebook  
)
)
)EXIT)  
SELECT  
Scroll Keys  
Menu Key  
Move up or down  
through menus  
and lists.  
Enter the menu  
system, or open  
a sub-menu, when  
M
appears in the  
bottom center of  
the display.  
End Key  
* and #  
Cycle through  
and set the  
value of the  
highlighted  
menu item.  
Exit the menu  
system without  
making changes,  
return to the  
idle display.  
34  
Using the Menu  
This guide shows you how to navigate to a specific menu feature  
as follows:  
Find the Feature  
M > Recent Calls  
> Dialed Calls  
The > symbol means that you should scroll to and select the  
feature. This example shows that you must press M, scroll to  
and select Recent Calls, then scroll to and select Dialed Calls  
to see the dialed calls list.  
Selecting a Feature Option  
Some features require you to select an item from a list:  
Press BACK  
(-)  
to go back to the  
previous screen.  
Dialed Calls  
10) John Smith  
9) Mary Smith  
Highlighted  
item  
BACK  
M
VIEW  
A sub-menu is  
available. Press  
to open  
the sub-menu.  
Press VIEW  
(+  
) to view  
details of the highlighted item.  
M
STORE  
(+) appears if you can  
store the item in your phonebook.  
Select an item by highlighting it. Use one of the following  
approaches:  
• Press S to scroll up or down to the item you want.  
• In a numbered list, press a number key to highlight the  
item.  
35  
Using the Menu  
• In an alphabetized list, press a key multiple times to cycle  
through the letters on the key and highlight the closest  
matching list item.  
Entering Feature Information  
Features such as the phonebook require you to enter information  
to fill in an entry’s details:  
Press  
S
to  
Entry Details  
Name:John Smith  
No.:2125551212  
scroll down  
to additional  
items.  
Highlighted  
item  
CANCEL  
CHANGE  
Press CANCEL  
(
-
) to exit  
Press CHANGE  
(+)  
without making changes.  
to edit the selected  
information.  
DONE  
enter or edit information. Press  
DONE ) to save your changes.  
(-) appears when you  
(-  
• Enter numbers or text with the keypad. (See “Entering Text”  
on page 38.)  
• When an item has a list of possible values, press  
* or # to scroll through and select a value.  
• When an item has a list of possible numeric values, press a  
number key to set the value.  
• If you enter or edit information and then decide that you do  
not want to save your changes, press O to exit without  
saving.  
36  
Using the Menu  
The message center lets you compose and send text messages.  
(See “Entering Text” on page 38.) A flashing cursor shows you  
where the text will appear:  
Flashing  
cursor  
Press  
BROWSE  
(+)  
indicates  
insertion  
point.  
to view and  
Msg:  
insert a name,  
number, or  
message from  
previously  
CANCEL M BROWSE  
stored  
information.  
Press  
M
to open the  
sub-menu.  
Press CANCEL  
(-)  
to exit without  
making changes.  
When you enter text, the flashing cursor changes to a block  
cursor, and the soft key functions change:  
Block  
cursor  
Press OK  
to accept and  
store the text.  
(+)  
indicates  
current  
Msg:  
T
highlighted  
character.  
DELETE  
M
OK  
Press DELETE  
(-) to  
After two seconds, the block  
cursor reverts to a flashing cursor  
and moves to the next position.  
delete the character to the  
left of the insertion point.  
37  
EnteringText  
Various text entry methods make it easy for you to enter names,  
numbers, email addresses, and text messages on your phone.  
You can enter all characters (letters, numbers, and symbols)  
using the standard tap method. Other text modes let you easily  
enter numbers or insert text already stored on your phone.  
Finally, a predictive text mode lets you enter text messages with  
a minimum of keypresses.  
Choosing aText Mode  
To activate a text mode, press M from any text entry screen  
and select the text mode from the Entry Method menu:  
iTAP  
Let the phone predict each word as you enter it,  
then choose the word from a list (see “Predictive  
Text Entry with iTAP™ Software” on page 40).  
Tap Method  
Enter characters one at a time by pressing the  
key for the letter, number, or symbol (see “Tap  
Method” on page 39). This is the standard  
mode for entering text on your phone.  
Numeric  
Browse  
Enter only the number that appears on each key.  
Browse through your phonebook and recent  
calls lists to select a name or number to enter.  
Note: The text mode you select remains active until you change  
it by selecting another mode.  
38  
Entering Text  
Tap Method  
Tap method is the default standard mode for entering text on  
your phone.  
To enter text using the tap method:  
DoThis  
To  
1
Press a number  
key one or more  
times  
cycle through the characters  
associated with the key and select  
the character you want (see the  
“Character Chart” on page 40).  
2
3
Continue to press enter the rest of the characters in the  
number keys  
text message  
accept and store the text when you  
are finished  
Press OK (+)  
GeneralText Entry Rules  
Use the keypad to enter letters, numbers, symbols, and other  
characters with the tap method. Press the same key repeatedly  
to cycle through available characters (see the “Character Chart”  
on page 40):  
• To enter text at a flashing cursor, press a number key.  
• To enter the desired character, press the number key as  
many times as necessary. For example, press 2 three  
times to enter the “c” character.  
• To cycle between uppercase and lowercase characters,  
press and hold a key.  
39  
Entering Text  
• To move the flashing cursor up or down one line in a text  
message, or to change a character in block cursor to  
uppercase or lowercase, press S.  
• To move the flashing cursor to the left or right in a text  
message, press * or #.  
• If you do not press a key for two seconds, the character in  
the block cursor is accepted, and the cursor moves to the  
next position.  
• The first character of every sentence is capitalized unless  
you manually change it. (Hold the number key or press S  
down to force the character to lowercase while it is  
highlighted by the block cursor.)  
Character Chart  
Use this chart as a guide for entering spaces, numbers, letters,  
symbols, and other characters with the tap method. Press and  
hold a key to cycle between uppercase and lowercase characters.  
1
0
space . 1 ? ! , @ _ & : ; " - ( ) '  
¿ ¡ % £ $ ¥  
+ - 0 x * / \ [ ] = > < # §  
PredictiveText Entry with iTAP™  
Software  
iTAP™ software provides a predictive text entry method that lets  
you enter the letters of a word using only one keypress per letter.  
40  
Entering Text  
You must activate iTAP software prior to entering letters.You can  
do this from any text entry screen by pressing M and selecting  
the iTAP menu option.  
EnterWords  
To enter a word:  
DoThis  
To  
1
Press a number  
key one time  
enter the first letter of the word  
The letters associated with the key  
you pressed are shown at the bottom  
of the display.  
2
Press number keys enter the rest of the word  
(one per letter)  
Alternative words and letter  
combinations are shown at the  
bottom of the display based on the  
keys you press. These word choices  
are updated with each keypress.  
3
4
When you have  
entered all the  
letters of the  
word, press  
locate and highlight the word you  
want  
* or #  
add the highlighted word to the text  
area at the top of the display  
Press SELECT (+)  
A space is automatically inserted  
after the word.  
41  
Entering Text  
Enter NovelWords  
You may enter a word that is not in the iTAP software dictionary.  
If you enter all the letters of a word but the word is not  
displayed:  
DoThis  
To  
delete one or more letters until  
you see a letter combination  
that matches the start of the  
word  
1
Press DELETE (-) one  
or more times  
2
3
Press * or #  
highlight the letter or letter  
combination  
shift the text entry cursor to the  
left and “lock” the selected  
portion of the word  
Press SELECT (+),  
then press *  
4
Continue entering  
spell the word  
letters and highlighting  
letter combinations  
42  
Menu Feature Descriptions  
This chapter describes all of your phone’s features in order of the  
menu map shown on page 3. Some descriptions also include  
page numbers where you can find more detailed information. If  
you would like to learn more about a specific feature, a reference  
guide for your phone is also available. To obtain a copy of the  
reference guide or another copy of this user guide, see the  
Motorola Web site at:  
http://motorola.com/consumer/manuals  
or contact the Motorola Customer Call Center at  
1-800-331-6456 in the United States or 1-800-461-4575 in  
Canada.  
Main Menu Features  
RECENT CALLS  
View the numbers of your recent dialed calls and received  
calls. Press N to go directly to the dialed calls list from the  
idle display.  
Received Calls  
M > Recent Calls  
> Received Calls  
View a list of recently received calls.  
Your phone keeps a list of the numbers from calls you  
recently received, even if you did not answer. You can scroll  
through the list until you find an entry you want to call,  
store, or delete.  
43  
Menu Feature Descriptions  
Dialed Calls  
M > Recent Calls  
> Dialed Calls  
View a list of recently dialed calls.Your phone keeps a list of  
recently dialed phone numbers, even if the calls did not  
connect. A < means the call connected. You can scroll  
through the list until you find an entry you want to call,  
store, or delete.  
Notepad  
M > Recent Calls  
> Notepad  
Stores the last phone number entered on the keypad. The  
number may be the last number you called or a number you  
entered during a phone call.  
You can call the number on the notepad or you can store it  
as part of a phonebook entry.  
CallTimes  
M > Recent Calls  
> Call Times  
View call timers, which record network connection time, the  
elapsed time from the moment you connect to your service  
provider’s network to the moment you end the call by  
pressing O.  
The amount of network connection time you track  
on your timer may not equal the amount of time for  
which you are billed by your service provider. For  
billing information, please contact your service  
provider directly.  
You can scroll through a list of five timers: Last Call, Dialed  
Calls, Received Calls, All Calls, and Lifetime.  
44  
Menu Feature Descriptions  
PHONEBOOK  
M > Phonebook  
M > Phonebook Menu  
Create and manage a personalized phonebook.You can call  
phone numbers stored in the phonebook or, for entries with  
email addresses, you can send a text message directly from  
your phone.  
Create a  
Enter a name, phone number or email  
phonebook entry address, and type indicator, such as  
home or work.The phone will assign a  
speed dial number. See page 56.  
Set up voice dial Record a voice name you can use to  
dial a phone number by saying the  
person’s name. See page 58.  
Edit a phonebook View and then update details of a  
entry  
phonebook entry.  
Dial a phonebook Use the phonebook list, voice dial,  
entry  
speed dial, or one-touch dial to call a  
number or send a text message to an  
email address. See pages 28 and 60.  
Delete a  
Use the Phonebook Menu to remove  
phonebook entry outdated entries.  
Check phonebook See how many of the phonebook’s  
capacity  
entries have been used (up to 400).  
Sort phonebook Accept the standard sort by speed dial  
entries  
number or sort entries by name or  
voice dial.  
45  
Menu Feature Descriptions  
QUICK DIAL  
M > Quick Dial  
Dial pre-programmed customer service numbers.  
Your service provider may program one or more  
quick dial numbers, such as the customer service number,  
into your phone. You can call them by selecting them from  
the quick dial list.  
Note: Your service provider may use a different name for  
this feature.  
RADIO  
M > Radio  
Listen to FM radio stations. This menu feature is  
displayed only when the optional Motorola  
Original™ FM Stereo Radio headset is plugged  
into the accessory connector port on your phone. See  
“Radio” on page 61.  
MESSAGES  
M > Messages  
Adjust message settings, view and manage the  
various types of messages your phone can receive  
and/or send:  
Voicemail  
Store and call the voicemail number  
provided by your service provider. See  
“Messages—Voicemail” on page 64.  
Text Msgs  
Send and receive text messages. See  
“Messages—Text” on page 66.  
Browser Alerts Read alert messages received by your  
micro-browser.  
Quick Notes  
Select and send pre-written messages  
from the quick notes list.  
46  
Menu Feature Descriptions  
Outbox  
Drafts  
View all outgoing text messages,  
delivered and undelivered.  
Store and edit text messages that you  
have written but not sent.  
SHORTCUTS  
M > Shortcuts  
Create keypad or voice shortcuts to menu features.  
VOICE NOTES  
M > Voice Notes  
Use the voice key to record and playback messages and  
phone calls. See “Voice Notes” on page 76.  
BROWSER  
M > Browser  
Access Web pages and run Web-based  
applications.  
The micro-browser delivers WAP (Wireless Application  
Protocol) pages from your service provider directly to your  
phone. See “Micro-Browser” on page 78.  
Settings Menu Features  
RING/VIBRATE  
Alert  
M > Settings  
> Ring/Vibrate  
> Alert  
Select a type of ring or vibration alert for incoming calls and  
messages. See “Ring/Vibrate” on page 80.  
47  
Menu Feature Descriptions  
Alert Detail  
M > Settings  
> Ring/Vibrate  
> Alert Detail  
Change details about the ring or vibration alert. Alert  
represents the name of the current alert setting. See “Ring/  
Vibrate” on page 80.  
PHONE STATUS  
MyTel. Number  
M > Settings  
> Phone Status  
> My Tel. Number  
View, enter, and edit your name and phone number.  
Battery Meter  
M > Settings  
> Phone Status  
> Battery Meter  
View a detailed battery charge meter.  
Other Information  
M > Settings  
> Phone Status  
> Other Information  
View the phone’s feature specifications (if available from  
the service provider).  
CONNECTION  
Connect your phone to a computer or hand-held  
device to send and receive data and fax calls on  
the connected device. Connect your phone using a  
serial cable or USB cable. See:  
http://www.motorola.com/  
48  
Menu Feature Descriptions  
Incoming Call  
M > Settings  
> Connection  
> Incoming Call  
Specify the format for the next incoming call.You can select  
Fax In Only, Data In Only, or Normal.  
IN-CALL SETUP  
Use the in-call setup menu to set the features that are  
active during a call, such as the in-call timer and call  
answering options.  
In-CallTimer  
M > Settings  
> In-Call Setup  
> In-Call Timer  
Adjust call timer display and beep settings.You can set your  
timer to beep at a selected interval during your calls. (60  
seconds is the default.) You can also turn on or off a display  
timer during calls as follows:  
Time  
Display the elapsed time for the  
current call.  
Off  
Hide the in-call timer.  
Answer Options  
M > Settings  
> In-Call Setup  
> Answer Options  
Turn call answering options on or off:  
Multi-Key Answer by pressing any key.  
49  
Menu Feature Descriptions  
SECURITY  
Lets you change the four-digit unlock code and a six-digit  
security code that will prevent other users from accessing your  
personal information or modifying your phone settings.  
Phone Lock  
M > Settings > Security  
> Phone Lock  
Lock and unlock your phone. See “Locking and Unlocking  
Your Phone” on page 83.  
Lock Keypad  
M > Settings > Security  
> Lock Keypad  
Lock and unlock your keypad to prevent accidental  
keypresses that might inadvertently dial an emergency  
number or one-touch dial number.  
Lock Application  
M > Settings > Security  
> Lock Application  
Lock and unlock specific phone applications (such as  
phonebook) so that users must enter the unlock code  
before they can use the applications.  
Restrict Calls  
M > Settings > Security  
> Restrict Calls  
Restrict all incoming and outgoing calls or restrict them to  
the numbers stored in your phonebook. An incoming call  
that is restricted is treated as an unanswered call. Your  
phone displays the Missed Calls message and adds the  
call to the received list.  
You can still place calls to emergency numbers when  
outgoing calls are restricted. Your phone still receives  
incoming text messages when incoming calls are restricted.  
50  
Menu Feature Descriptions  
New Passwords  
M > Settings > Security  
> New Passwords  
Change your unlock code (originally set to 1234) or your  
security code (originally set to 000000). See “Assigning a  
New Code or Password” on page 83.  
OTHER SETTINGS  
Use the other settings menu to view or adjust personal  
options, the initial setup of your phone, the way your phone  
connects to your service provider’s network, and the setup  
of optional equipment needed for hands-free use.  
Personalize  
M > Settings  
> Other Settings  
> Personalize  
Set several personal phone options:  
Main Menu  
Change the order of the main menu.  
See “Reordering Menu Items” on  
page 81.  
Keys  
Change the functions of the soft keys  
in the idle display. See “Customizing a  
Soft Key Function” on page 82.  
Greeting  
Banner  
Change the text displayed when you  
turn on your phone.  
Change the text that appears in the  
idle display.  
Quick Dial  
Change quick dial number(s).  
51  
Menu Feature Descriptions  
Initial Setup  
M > Settings  
> Other Settings  
> Initial Setup  
Set many basic phone options:  
Time and Date  
Auto PIN Dial  
Set the phone’s time and date.  
Some networks require an  
authenticating PIN to allow  
outgoing calls. Use this  
feature to automatically dial  
your PIN.  
Auto Redial  
Backlight  
Automatically redial calls that fail due  
to busy network conditions.  
Set the amount of time that the  
display backlight remains on, or turn  
off the backlight to conserve battery  
power.  
Zoom  
Switch between three lines  
(Zoom Out) and two lines (Zoom In) of  
display text.  
Scroll  
Animation  
Force the cursor to stop or wrap  
around when it reaches the top or  
bottom of a list in the display.  
Turn animation off (to conserve the  
battery) or on. Animation makes your  
phone’s menus move smoothly as you  
scroll up and down.  
Language  
Set the language for phone menus.  
52  
Menu Feature Descriptions  
Contrast  
Setting  
Adjust the contrast setting for your  
display.  
DTMF  
Switch DTMF tones to be long, short,  
or off.  
Master Reset  
Reset all options back to their original  
factory settings except for the unlock  
code, security code, and lifetime timer.  
Master Clear  
Reset all options back to their original  
factory settings except for the unlock  
code, security code, and lifetime timer,  
and clear all user settings and entries.  
Note: This option erases all  
user-entered information stored in  
your phone’s memory, including  
phonebook entries. Once you erase  
the information, it cannot be  
recovered.  
Network  
M > Settings  
> Other Settings  
> Network  
View and adjust your phone’s network settings.  
Your service provider registers your phone to a network.You  
can view information about the current network, change  
how your phone searches for a network, and turn on/off  
alerts that indicate when a call is dropped or network  
registration changes.  
53  
Menu Feature Descriptions  
Car Settings  
M > Settings  
> Other Settings  
> Car Settings  
Adjust hands-free settings for an optional  
Motorola Original™ car kit you have purchased.  
Note:The use of wireless devices and their accessories may  
be prohibited or restricted in certain areas. Always obey the  
laws and regulations on the use of these products.  
Auto Answer  
Set the car kit to automatically answer  
calls after two rings.  
Auto Handsfree  
Power-Off Delay  
Set your phone to detect and  
automatically route calls to the car kit.  
Specify the amount of time the car kit  
delivers power to the phone after you  
switch off the ignition.  
Charger Time  
Specify the amount of time the car kit  
uses your car battery to charge your  
phone after you switch off the ignition.  
Headset  
M > Settings  
> Other Settings  
> Headset  
Set your phone to automatically answer calls after  
two rings when connected to a headset.  
54  
Phonebook  
You can store a list of names and phone numbers or email  
addresses in your phone’s electronic phonebook.Your phone can  
store up to 400 entries.You can view these entries and call them  
directly from your phone. For email addresses, you can send a  
text message directly from your phone.  
To see the list of names stored in your phonebook, press  
M > Phonebook from the idle display. Scroll to a name and  
press VIEW (+) to view details of the phonebook entry as  
shown in the following display.  
Fields in a Phonebook Entry Form  
Voice Name indicator  
indicates a recorded voice name  
Entry’s Name  
Entry’s phone  
Type indicator  
number or  
identifies  
email address  
number type:  
$*Carlo Emrys  
2154337215  
$
U
S
h
Z
p
X
Work  
Home  
Main  
Mobile  
Fax  
Pager  
Email  
Speed No.15  
Entry’s speed  
dial number  
M
BACK  
EDIT  
Return  
to list  
Press  
M
Edit  
entry  
to open the  
Phonebook  
Menu  
55  
Phonebook  
Storing a Phonebook Entry  
A phone number is required for a phonebook entry. All other  
information is optional.  
Shortcut: Enter a phone number in the idle display, then press  
STORE (+) to create a phonebook entry with the number in the  
No. field. Use the following procedure to enter additional  
information and store the entry.  
Enter Information  
Find the Feature  
M > Phonebook  
M > New  
Press  
To  
1
S
scroll to Phone Number or  
Email Address  
2
3
4
SELECT (+)  
CHANGE (+)  
keypad keys  
select the type of entry  
select Name  
enter a name for the phonebook  
entry (see “Entering Text” on  
page 38)  
store the name  
5
6
7
OK (+)  
select No. or Email  
CHANGE (+)  
keypad keys  
enter the phone number or email  
address  
store the phone number or email  
address  
8
OK (+)  
56  
Phonebook  
Press  
To  
select Type  
9
CHANGE (+)  
Note: This option is not available for  
email entries. Your phone  
automatically applies an [ (email)  
type indicator when you enter an  
email address.  
scroll to the type of phone number  
10  
S
select the number type  
11 SELECT (+)  
12 RECORD (+)  
or  
record a voice name for the entry, if  
desired  
See “Recording a Voice Name For a  
Phonebook Entry” on page 58.  
Go to step 13 if  
you do not want  
to record a voice  
name for the entry  
scroll to Speed No., the number to  
speed dial the entry  
13  
S
The next available speed dial number  
is assigned to a new phonebook  
number by default.  
select Speed No. if you want to  
14 CHANGE (+)  
change it  
15 keypad keys  
enter a different speed number, if  
desired  
57  
Phonebook  
Press  
To  
save the modified speed number  
16 OK (+)  
If your chosen speed number is  
already assigned to another entry,  
you are asked if you want to replace  
that entry.  
select MORE if you want to create  
17 SELECT (+)  
another entry with the same Name  
Note: You must enter a name and  
number to use this option.  
Complete Phonebook Entry  
When you are finished entering information for a phonebook  
entry:  
Press  
To  
store the entry and return to the  
phonebook list  
DONE (-)  
Recording a Voice Name For a  
Phonebook Entry  
You can record a voice name when you create a new phonebook  
entry, or when you edit a previously stored phonebook entry.This  
lets you use voice dial to call the number without dialing (see  
“Voice Dial” on page 60).  
Your phone can store a total of 20 voice names.  
58  
Phonebook  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
speak directly into the phone’s microphone in a normal tone of  
voice.  
Find the Feature  
M > Phonebook  
DoThis  
To  
scroll to the entry that needs a  
voice name  
1
Press S  
display the entry’s detailed view  
edit the phonebook entry  
scroll to Voice Name  
2
3
4
5
Press VIEW (+)  
Press EDIT (+)  
Press S  
begin the recording process  
Press RECORD (+)  
The phone displays Press Voice  
key then say name.  
6
7
Press and release the  
voice key on the right  
side of your phone and  
say the entry’s name (in  
two seconds)  
record the voice name  
The phone displays Press Voice  
Key then REPEAT name.  
Press the voice key and confirm the voice name  
repeat the name  
The phone displays Trained:  
Voice Name.  
Dialing a Phonebook Entry  
You can use the phonebook list, voice dial, speed dial, or  
one-touch dial to call a number (or send a text message to an  
59  
Phonebook  
email address) stored in your phonebook. To use speed dial, see  
“Dialing With Speed Dial” on page 28. To use one-touch dial,  
see “Dialing With One-Touch Dial” on page 29.  
Phonebook List  
To call a number or send email to an entry in the phonebook list:  
Find the Feature  
M > Phonebook  
Press  
To  
scroll to the entry you want to call  
1
2
S
N
send the call (for a phone number)  
or  
open a new message form with the  
entry’s address in the To field (for  
email entries)  
Voice Dial  
To call a number or send an email using voice dial:  
DoThis  
Result  
Press and release the  
voice key on the right  
side of your phone and  
Your phone goes to the entry in  
the phonebook list, repeats the  
voice name, waits two seconds,  
say the entry’s name (in then automatically dials the call  
two seconds).  
(for a phone number) or opens a  
new message form (for an email  
address).  
60  
Radio  
You can use your phone to tune, store presets, and  
listen to FM radio stations when the optional Motorola  
Original™ FM Stereo Radio Headset accessory is  
plugged into the phone’s accessory connector port.  
Turning the Radio On and Off  
Press  
To  
Radio (+)  
turn the radio on and off  
Alternatively, you can use the following procedure:  
Press  
To  
1
2
3
M
open the menu  
scroll to Radio  
S
On (+) or Off (+)  
turn the radio on or off  
Note: The Radio (+) soft key option and Radio menu feature  
are displayed only when the FM Stereo Radio Headset is plugged  
into the accessory connector port.  
Tuning a Station  
DoThis  
To  
scroll up or down to the next frequency  
Press S  
or  
scroll up or down to the next available  
stereo station  
Press and hold S  
61  
Radio  
Storing a Preset  
To store a station to a preset that you can recall later:  
DoThis  
To  
Press and hold a number  
key (1 to 9)  
assign its preset number to the  
tuned station  
Selecting a Preset  
To select a preset radio station:  
Press  
To  
a number key (1 to 9) tune the station stored at that  
preset location  
Sending and Receiving Calls With the  
Radio On  
Your phone interrupts the radio signal and rings or vibrates as  
usual to notify you of an incoming call, message, or other event.  
When you receive a call:  
DoThis  
To  
Press IGNORE (-)  
ignore the call  
Press ANSWER (+)  
answer the call  
or  
Note: You can use the FM  
Stereo Radio Headset  
microphone to converse with  
the other party during a call.  
Press the button on the  
FM Stereo Radio Headset  
microphone  
62  
Radio  
To end the call and resume the FM broadcast:  
DoThis  
To  
end the call  
Press O  
or  
Press and hold the button  
on the FM Stereo Radio  
Headset microphone  
Turn the radio off before dialing outgoing calls from the phone  
keypad. You do not have to turn off the FM radio feature to dial  
emergency numbers, or numbers selected from your phonebook  
or other lists.  
Tip: To dial a recently called number, press N or the button  
on the FM Stereo Radio Headset microphone to go to the dialed  
calls list.  
63  
Messages—Voicemail  
You can listen to your voicemail messages by calling  
your network voicemail phone number. Voicemail  
messages are stored on the network—not on your  
phone. Contact your service provider for more details.  
StoringYour Voicemail Number  
Store your voicemail number in your phone to make it faster and  
easier to use voicemail. Your voicemail number is provided by  
your service provider.  
Find the Feature  
M > Messages  
M > VoiceMail Setup  
Press  
To  
1
keypad keys  
enter the phone number for your  
voicemail  
2
OK (+)  
store the number  
Receiving a New Voicemail Message  
When you receive a voicemail message, your phone displays  
New VoiceMail &. (Some networks only indicate when you  
have messages, whether they are new or not.) If reminders are  
turned on, your phone sends a reminder every five minutes until  
you close the new message notification, listen to the message, or  
turn off your phone.  
64  
Messages—Voicemail  
From the new message notification:  
DoThis  
To  
Press CALL (+)  
call your voicemail phone number  
and listen to the message  
Listening to a Voicemail Message  
To listen to your voicemail messages at any time:  
Find the Feature  
M > Messages > VoiceMail  
Your phone calls the voicemail phone number you stored. If you  
do not have a voicemail number stored, the phone guides you  
through storing a number.  
65  
Messages—Text  
Text messages are brief messages that you can send  
and receive (such as Where are we meeting?).  
Received messages appear on your phone display or  
in your text message inbox.  
You must set up the text message inbox before you can send and  
receive these messages. The total number of messages the inbox  
can hold depends on the length of the messages, and the  
number of other messages and drafts stored in your phone.  
Note: Your service provider may have already programmed the  
text message inbox settings for you.  
Setting Up theText Message Inbox  
Find the Feature  
M> Messages  
M > Text Msg Setup  
Press  
To  
scroll to Srvce Center No.  
1
2
S
CHANGE (+)  
change the Srvce Center No.  
which is provided by your service  
provider  
3
keypad keys  
enter the phone number for the  
service center that handles your  
outgoing messages  
store your service center number  
4
5
OK (+)  
change the Expire After period  
CHANGE (+)  
66  
Messages—Text  
Press  
To  
6
keypad keys  
enter the expiration period—the  
number of days your network tries to  
send unreceived messages  
store the expiration period  
7
8
OK (+)  
change the Cleanup setting  
CHANGE (+)  
scroll to the period of time that  
messages stay in your inbox  
9
S
select the cleanup period  
10 SELECT (+)  
If you select Custom, continue.  
Otherwise, the procedure is  
complete.  
change the entry for the number or  
label  
11  
S
12 * and #  
switch between the number and the  
label  
store the custom cleanup period after  
you finish entering all information  
13 DONE (-)  
Receiving a NewText Message  
Note: You must set up the text message inbox before you can  
receive text messages.  
When you receive a new message, your phone displays New  
Message X and gives an alert. If reminders are turned on, your  
phone sends a reminder every five minutes until you close the  
new message notification, read the message, or turn off your  
phone.  
67  
Messages—Text  
When your inbox is full, any new message replaces the oldest  
unlocked message.  
From the new message notification:  
Press  
To  
open the message (or your text  
message inbox if there are multiple  
messages)  
READ (+)  
Reading, Locking, or Deleting aText  
Message  
You can open your text message inbox to read, lock, or delete  
messages at any time.  
Messages in the text message inbox are sorted from newest to  
oldest. The oldest messages are deleted as new ones are added.  
If you want to save a message, you should lock it to prevent it  
from being overwritten as new messages are received.  
Find the Feature  
M > Messages > Text Msgs  
Press  
To  
scroll to the message you want  
(d = unread and urgent,  
o = read, f = read and locked)  
1
S
open the message  
2
READ (+)  
68  
Messages—Text  
Press  
SAVE (-)  
To  
close the message without changes  
3
or  
delete the message  
DELETE (+)  
or  
open the Text Msg Menu and scroll  
to other operations, such as Lock/  
Unlock  
M
Sending a NewText Message  
To create and send a new text message:  
Find the Feature  
M > Messages > Text Msgs  
M > Create Message  
Press  
To  
select To  
1
CHANGE (+)  
2
keypad keys  
enter the phone number or email  
address where you want to send the  
message  
Note: To send the message to  
multiple recipients, see “Sending a  
New Text Message to More Than One  
Person” on page 71.  
store the number or email address  
3
4
5
OK (+)  
select Msg  
CHANGE (+)  
keypad keys  
enter the text message (see “Entering  
Text” on page 38)  
69  
Messages—Text  
Press  
To  
store the text message  
6
OK (+)  
Note: Message length is limited.  
When 40 or fewer characters remain,  
a two-digit counter at the top of the  
display shows how many are left.  
select Priority  
7
8
9
CHANGE (+)  
S
scroll to the priority you want  
set the priority  
SELECT (+)  
select Call  
10 CHANGE (+)  
11 keypad keys  
enter the number you want your  
recipient to call back (the message’s  
From field)  
store the number  
finish the message  
12 OK (+)  
13 DONE (-)  
Your phone displays  
Send Message Now?  
send the message  
14 YES (-)  
or  
cancel the message or save it as a  
draft  
NO (+)  
70  
Messages—Text  
Sending a NewText Message to More  
Than One Person  
You can create and send a single text message to multiple  
recipients. To create the message:  
Find the Feature  
M > Messages > Text Msgs  
M > Create Message  
Press  
To  
select To  
1
2
3
4
5
CHANGE (+)  
BROWSE (+)  
S
open the Browse Menu  
scroll to Phonebook  
select Phonebook  
SELECT (+)  
S
scroll to a phone number or email  
address where you want to send the  
message  
add the number or address to the  
group of message recipients  
6
ADD (+)  
Note: To add more recipients, scroll  
to and select other phone numbers  
and/or email addresses from the  
phonebook list.  
close the phonebook list and return  
to the To field in the text message  
window  
7
DONE (-)  
71  
Messages—Text  
Press  
To  
store the numbers/addresses and  
8
OK (+)  
complete the other message fields  
(for details, see “Sending a New Text  
Message” on page 69)  
or  
open the To Menu to browse for  
more phone numbers or email  
addresses  
M
• Press S to scroll to Browse  
• Press SELECT (+) to open the  
Browse Menu and repeat this  
procedure for the additional  
numbers/addresses  
Sending a Quick NoteText Message  
Quick notes are short, pre-written text messages that you  
can create, select, edit, and send quickly (for example,  
Meet me at ...).  
To send or save a quick note message:  
Find the Feature  
M > Messages > Quick Notes  
Press  
To  
scroll to the quick note  
1
2
S
M
open the Quick Note Menu to  
perform other procedures as  
described in the following list  
72  
Messages—Text  
The Quick Note Menu includes the following options:  
Option  
Description  
New  
Open an editor where you can create a  
new quick note.  
Enter text and press OK (+) to save it as a  
quick note.  
Edit  
Open an editor where you can edit the  
selected quick note.  
Edit the quick note text and press OK (+)  
to save your changes.  
Delete  
Send  
Delete the selected quick note.  
Open a new message, with the selected  
quick note text in the Msg field.  
Complete the other fields in the message  
(for details, see “Sending a New Text  
Message” on page 69).  
To send the quick note to multiple  
recipients, see “Sending a Quick Note to  
More than One Person” on page 73.  
Sending a Quick Note to More than  
One Person  
To send a quick note text message to multiple recipients:  
Find the Feature  
M > Messages > Quick Notes  
73  
Messages—Text  
Press  
To  
scroll to the quick note  
1
2
3
4
5
6
7
8
9
S
M
open the Quick Note Menu.  
scroll to Send  
S
select Send  
SELECT (+)  
CHANGE (+)  
BROWSE (+)  
S
select To  
open the Browse Menu  
scroll to Phonebook  
select Phonebook  
SELECT (+)  
S
scroll to a phone number or email  
address where you want to send the  
message  
add the number or address to the  
group of message recipients  
10 ADD (+)  
To add more recipients, scroll to and  
select other phone numbers and/or  
email addresses from the phonebook  
list.  
11 DONE (-)  
close the phonebook list and return  
to the To field in the quick note text  
message window  
74  
Messages—Text  
Press  
To  
store the numbers/addresses and  
12 OK (+)  
complete the other message fields  
(for details, see “Sending a New Text  
Message” on page 69)  
or  
M
open the To Menu to browse for  
more phone numbers or email  
addresses  
• Press S to scroll to Browse  
• Press SELECT (+) to open the  
Browse Menu and repeat this  
procedure for the additional  
numbers/addresses  
75  
Voice Notes  
The voice note feature lets you record personal messages. You  
can play back a voice note at any time. There are no  
pre-recorded voice notes on your phone.  
Recording a Voice Note  
Your phone can store a total of two minutes of voice note  
recordings. (That is, the combined recording time of all voice  
notes cannot exceed two minutes.)  
Use this procedure to record a voice note when the idle display is  
visible, or use it during a phone call to record the call. Your  
phone plays an alert tone to notify the other party that the call is  
being recorded.  
Note: Recording phone calls is subject to varying state and  
federal laws regarding privacy and recording of conversations.  
Tip: Make your voice recording in a quiet location. Hold the  
phone about four inches (10 centimeters) from your mouth, and  
speak directly into the phone’s microphone in a normal tone of  
voice.  
DoThis  
Result  
1
Press and hold the voice  
key on the right side of  
A tone sounds in the  
earpiece and the phone  
your phone for the duration displays the Recording  
of the recording. Voice Note message.  
Speak your voice message The phone records the  
2
into the phone.  
message and displays a  
recording timer.  
76  
Voice Notes  
DoThis  
Result  
3
Release the voice key to  
stop recording.  
The phone displays the voice  
notes list number and the  
total recording time.  
Playing a Voice Note  
To play a recorded voice note:  
Find the Feature  
M > Voice Notes  
Press  
To  
scroll to the voice note  
play the voice note  
1
2
S
PLAY (+)  
When a Motorola Original™ headset accessory or FM radio  
headset accessory is attached to your phone, voice note  
playback is automatically routed to the headset.  
Tip: You can play a voice note while taking a call. It won’t be  
transmitted to the other party.  
77  
Micro-Browser  
The micro-browser lets you access Web pages on  
your phone. Contact your service provider to set up  
access, if necessary.  
Starting a Micro-Browser Session  
To open the micro-browser:  
Find the Feature  
M > Browser  
The micro-browser displays the home page set up by your service  
provider.  
Press  
To  
scroll to a bookmark or service  
1
2
S
SELECT (+)  
select the service  
Shortcut: If you open a text message with a Web address (URL)  
in it, you can go directly to the URL by selecting M > Go To.  
If you are unable to establish a network connection with the  
micro-browser, contact your service provider.  
78  
Micro-Browser  
Interacting With Web Pages  
You can perform the following operations on a Web page:  
DoThis  
To  
scroll through a text message  
Press S  
scroll through and select items in a  
list  
Press S and then  
SELECT (+)  
Press keypad keys  
enter requested information  
and then OK (+)  
call the number from the  
micro-browser  
Press S to scroll to a  
phone number on a Web  
page, then press N  
Press *  
go back to the previous Web page  
79  
AdjustingYour Settings  
You can adjust a wide variety of phone settings to suit your  
needs.  
Ring/Vibrate  
Your phone rings or vibrates to notify you of an incoming call,  
message, or other event. This ring or vibration is called an alert.  
You can use a standard alert for all events, or set different alert  
types for different events. The alert setting indicator in your  
display shows the current standard alert setting:  
Loud ring  
Vibrate  
Silent  
Soft ring  
w
y
x
u
Ring and vibrate  
t
Select a Ring/Vibration for All Events  
Find the Feature  
M > Settings > Ring/Vibrate  
> Alert  
Press  
To  
scroll to the alert you want to use  
1
2
S
SELECT (+)  
select the alert  
The phone displays the  
Changed: Alert message.  
80  
Adjusting Your Settings  
Select a Ring/Vibration for a Specific Event  
You can select the alert that your phone uses for a specific event  
(such as an incoming call) from 32 different preset tones and  
vibrations. When you select a ring or vibration alert for a specific  
event, it overrides the default alert set for all events.  
Tip: This feature also lets you set the ringer volume and keypad  
volume.  
Find the Feature  
M > Settings > Ring/Vibrate  
> Alert Detail  
Press  
To  
scroll to the event for which you want  
to set a new alert  
1
S
select the event  
2
CHANGE (+)  
The phone displays the list of  
available alerts.  
scroll to the alert you want for the  
event  
3
4
S
select the alert  
SELECT (+)  
The phone displays the  
Changed: Event Alert message.  
Reordering Menu Items  
You can customize the order of the items in your phone’s main  
menu, depending upon your usage.  
81  
Adjusting Your Settings  
Find the Feature  
M > Settings  
> Other Settings  
> Personalize > Main Menu  
Press  
To  
scroll to the menu item you want to  
move  
1
S
grab the menu item you want to  
move  
2
GRAB (+)  
move the item up or down the menu  
3
4
S
INSERT (+)  
insert the item in the new location  
Customizing a Soft Key Function  
You can relabel the soft keys (- and +) to access different  
main menu items from the idle display.  
Find the Feature  
M > Settings  
> Other Settings  
> Personalize > Keys  
Press  
To  
scroll to Left or Right  
1
2
3
4
S
CHANGE (+)  
S
open the key editor  
scroll to the new key function  
confirm the new function  
CHANGE (+)  
The key will have the new function  
whenever the phone is idle.  
82  
Security  
Assigning a New Code or Password  
Your phone’s four-digit unlock code is originally set to 1234, and  
the six-digit security code is originally set to 000000 at the  
factory. Your service provider may reset these numbers before  
you receive your phone.  
If your service provider has not reset these numbers, we  
recommend that you change them to prevent other users from  
accessing your personal information or modifying your phone  
settings. The unlock code must contain four digits, and the  
security code must contain six digits. Be sure to make a note of  
the new numbers.  
Locking and UnlockingYour Phone  
You can lock your phone manually or set your phone to lock  
automatically whenever you turn it off.  
When you try to use a locked phone, it asks you to enter the  
unlock code. A locked phone still rings or vibrates for incoming  
calls or messages, but you must unlock it to answer.  
You can make emergency calls on your phone even when it is  
locked. See “Dialing an Emergency Number When the Phone is  
Locked” on page 28.  
83  
Security  
LockYour Phone Manually  
Find the Feature  
M > Settings > Security  
> Phone Lock > Lock Now  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
lock the phone  
2
OK (+)  
SetYour Phone to Lock Automatically  
You can set your phone to lock every time you turn it off:  
Find the Feature  
M > Settings > Security  
> Phone Lock  
> Automatic Lock > On  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
set the phone to lock automatically  
2
OK (+)  
UnlockYour Phone  
At the Enter Unlock Code prompt:  
Press  
To  
1
keypad keys  
enter your four-digit unlock code  
The unlock code is originally set to  
1234.  
unlock your phone  
2
OK (+)  
84  
Security  
Locking and UnlockingYour Keypad  
You can lock your phone keypad to prevent accidental use. This  
feature is useful in situations where an accidental keypress might  
inadvertently dial an emergency number or one-touch dial  
number (for example, when carrying your phone in a purse or  
pocket).  
Press  
To  
M *  
lock or unlock your keypad  
Note: Incoming calls and messages unlock the keypad.  
85  
Troubleshooting  
Check these questions first if you have problems with your  
phone:  
Question  
Answer  
Is your phone set Press M #. If you do not see your  
up correctly?  
phone number, contact your service  
provider.  
Is your battery  
charged? Do you  
see B in the  
display?  
The battery level indicator should have  
at least one segment showing (C). If  
it does not, recharge your battery. (See  
“Charging the Battery” on page 18 and  
“Battery Use” on page 25.)  
Does the handset Make sure that your antenna is fully  
have a signal?  
Do you see j in  
the display?  
extended (if applicable). The signal  
strength indicator should have at least  
one segment showing (1). If it does  
not, move to an area with a stronger  
signal to use your phone.  
Is the earpiece  
volume too low  
or does the  
Press the upper volume key on the side  
of the phone.  
phone not ring?  
86  
Troubleshooting  
Question  
Answer  
Has the phone  
been damaged,  
dropped, or  
Dropping your phone, getting it wet, or  
using a non-Motorola battery or battery  
charger can damage the phone. The  
phone’s limited warranty does not cover  
liquid damage or damage caused from  
using non-Motorola accessories.  
gotten wet?  
Was a  
non-Motorola  
battery or  
battery charger  
used?  
The following refer to specific problems:  
Problem  
Solution  
I pressed the  
power key, but  
nothing  
Be sure to press and hold Pthe power  
key until the display appears and you  
hear an audible alert (this could take a  
couple of seconds). If nothing happens,  
check that a charged battery is  
installed. (See “Installing the Battery”  
on page 17.)  
happened.  
The display says: Enter the factory-preset unlock code  
Enter Unlock  
Code. How do I  
unlock my  
phone?  
(1234), or the last four digits of your  
phone number. (See “Locking and  
Unlocking Your Phone” on page 83.) If  
this fails, call your service provider (the  
company that sends you your monthly  
wireless service bill).  
87  
Troubleshooting  
Problem  
Solution  
I cannot send/  
receive calls.  
Make sure that your antenna is fully  
extended (if applicable) and that you  
have a phone signal (see the “Signal  
Strength Indicator” item on page 23).  
Avoid electrical or radio interference,  
and obstructions such as bridges,  
parking garages, or tall buildings.  
Your phone also may have the  
Restrict Calls featureturned on. If  
you know the unlock code, you can  
change this setting in the security menu  
(M > Settings > Security).  
I cannot open my Before you can use text or information  
inbox.  
services messages, you must set up the  
appropriate inbox. See “Setting Up the  
Text Message Inbox” on page 66.  
My phone’s  
display is too  
dark.  
You can use the Contrast Setting  
feature (see page 53) to change the  
level of contrast in your phone display.  
You can also use the Backlight feature  
(see page 52) to change the length of  
time that your phone’s backlight display  
stays on.  
88  
Troubleshooting  
Problem  
Solution  
I am unable to  
record a voice  
note or voice  
name.  
Try moving to a quieter location to make  
your voice recording. Hold the phone  
about four inches (10 centimeters) away  
from your mouth, and speak directly  
into your phone’s microphone in a  
normal tone of voice.  
I launched the  
micro-browser  
but the display  
says: Service Not  
Available.  
You may be in an area without service.  
If you have wireless service, look in the  
display for the digital signal indicator  
(F). If you do not see the indicator, you  
may be in an area that has only analog  
service or no service at all. If you see the  
digital signal indicator, you may be  
connected to a digital network that  
does not support Internet access.  
I launched the  
micro-browser  
but the display  
says:Data Server  
Unavailable.  
Try again in a few minutes. The servers  
may be temporarily busy.  
89  
Programming Instructions  
Follow this procedure if you need to program your phone’s  
phone number or system ID.  
Note: Programming is normally done by a trained technician at  
the site of purchase. Users should not make changes other than  
ones in the following procedure.  
Before programming, ask your service provider for your:  
• 10-digit MIN (Mobile Identification Number)  
• 8- to 15-digit IMSI (International Mobile Service Identifier)  
• 8- to 15-digit MDN (Mobile Directory Number)  
• 5-digit AMPS SysID number  
• 5-digit CDMA SysID number  
DoThis  
To  
1
Press 7 4 6 6 3 open the user activation  
# M M  
menu  
(These keys spell P-H-O-N-E  
+ # M M).  
select NAM1  
2
3
Press SELECT (+)  
Press the keypad keys for the open the MIN display and  
10-digit MIN  
enter the new MIN  
store the new MIN  
4
5
Press OK (+)  
Similarly, enter appropriate numbers for the IMSI, MDN,  
AMPS SysID, and CDMA SysID  
close the NAM1 list  
6
7
Press DONE (-)  
close the user activation  
menu  
Press BACK (-)  
90  
Specific Absorption Rate  
Data  
This model phone meets the government’s  
requirements for exposure to radio waves.  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed the emission limits for  
exposure to radio frequency (RF) energy set by the Federal  
Communications Commission of the U.S. Government. These  
limits are part of comprehensive guidelines and establish  
permitted levels of RF energy for the general population. The  
guidelines are based on standards that were developed by  
independent scientific organizations through periodic and  
thorough evaluation of scientific studies.The standards include a  
substantial safety margin designed to assure the safety of all  
persons, regardless of age and health.  
The exposure standard for wireless mobile phones employs a  
unit of measurement known as the Specific Absorption Rate, or  
1
SAR.The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are  
conducted using standard operating positions reviewed by the  
FCC with the phone transmitting at its highest certified power  
level in all tested frequency bands. Although the SAR is  
determined at the highest certified power level, the actual SAR  
level of the phone while operating can be well below the  
maximum value. This is because the phone is designed to  
operate at multiple power levels so as to use only the power  
required to reach the network. In general, the closer you are to a  
wireless base station antenna, the lower the power output.  
91  
Before a phone model is available for sale to the public, it must  
be tested and certified to the FCC that it does not exceed the  
limit established by the government-adopted requirement for  
safe exposure.The tests are performed in positions and locations  
(e.g., at the ear and worn on the body) as required by the FCC  
for each model. The highest SAR value for this model phone  
2
when tested for use at the ear is 1.55 W/kg , and when worn on  
2
the body, as described in this user guide, is 1.41 W/kg.  
(Body-worn measurements differ among phone models,  
depending upon available accessories and FCC requirements).  
While there may be differences between the SAR levels of  
various phones and at various positions, they all meet the  
government requirement.  
The FCC has granted an Equipment Authorization for this model  
phone with all reported SAR levels evaluated as in compliance  
with the FCC RF exposure guidelines. SAR information on this  
model phone is on file with the FCC and can be found under the  
Display Grant section of:  
http://www.fcc.gov/oet/fccid  
after searching on FCC ID IHDT56AL1.  
1. In the United States and Canada, the SAR limit for mobile phones used by  
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The  
standard incorporates a substantial margin of safety to give additional  
protection for the public and to account for any variations in measurements.  
2. The SAR information provided to the FCC includes the FCC-accepted  
Motorola testing protocol, assessment procedure, and measurement  
uncertainty range for this product.  
92  
The U.S. Food and Drug  
Administration's Center for Devices  
and Radiological Health Consumer  
Update on Mobile PhonesFDA Update  
FDA has been receiving inquiries about the safety of mobile  
phones, including cellular phones and PCS phones.The following  
summarizes what is known—and what remains unknown—  
about whether these products can pose a hazard to health, and  
what can be done to minimize any potential risk. This  
information may be used to respond to questions.  
Why the concern?  
Mobile phones emit low levels of radio frequency energy (i.e.,  
radio frequency radiation) in the microwave range while being  
used. They also emit very low levels of radio frequency energy  
(RF), considered non-significant, when in the stand-by mode. It  
is well known that high levels of RF can produce biological  
damage through heating effects (this is how your microwave  
oven is able to cook food). However, it is not known whether, to  
what extent, or through what mechanism, lower levels of RF  
might cause adverse health effects as well. Although some  
research has been done to address these questions, no clear  
picture of the biological effects of this type of radiation has  
emerged to date.Thus, the available science does not allow us to  
conclude that mobile phones are absolutely safe, or that they are  
unsafe. However, the available scientific evidence does not  
demonstrate any adverse health effects associated with the use  
of mobile phones.  
93  
What kinds of phones are in question?  
Questions have been raised about hand-held mobile phones, the  
kind that have a built-in antenna that is positioned close to the  
user's head during normal telephone conversation. These types  
of mobile phones are of concern because of the short distance  
between the phone's antenna—the primary source of the RF—  
and the person's head. The exposure to RF from mobile phones  
in which the antenna is located at greater distances from the  
user (on the outside of a car, for example) is drastically lower  
than that from hand-held phones, because a person's RF  
exposure decreases rapidly with distance from the source. The  
safety of so-called “cordless phones,” which have a base unit  
connected to the telephone wiring in a house and which operate  
at far lower power levels and frequencies, has not been  
questioned.  
How much evidence is there that hand-held mobile  
phones might be harmful?  
Briefly, there is not enough evidence to know for sure, either  
way; however, research efforts are on-going. The existing  
scientific evidence is conflicting and many of the studies that  
have been done to date have suffered from flaws in their  
research methods. Animal experiments investigating the effects  
of RF exposures characteristic of mobile phones have yielded  
conflicting results. A few animal studies, however, have  
suggested that low levels of RF could accelerate the  
development of cancer in laboratory animals. In one study, mice  
genetically altered to be predisposed to developing one type of  
cancer developed more than twice as many such cancers when  
they were exposed to RF energy compared to controls. There is  
much uncertainty among scientists about whether results  
obtained from animal studies apply to the use of mobile phones.  
94  
First, it is uncertain how to apply the results obtained in rats and  
mice to humans. Second, many of the studies that showed  
increased tumor development used animals that had already  
been treated with cancer-causing chemicals, and other studies  
exposed the animals to the RF virtually continuously—up to 22  
hours per day.  
For the past five years in the United States, the mobile phone  
industry has supported research into the safety of mobile  
phones. This research has resulted in two findings in particular  
that merit additional study:  
1
In a hospital-based, case-control study, researchers looked  
for an association between mobile phone use and either  
glioma (a type of brain cancer) or acoustic neuroma (a  
benign tumor of the nerve sheath). No statistically  
significant association was found between mobile phone  
use and acoustic neuroma. There was also no association  
between mobile phone use and gliomas when all types of  
types of gliomas were considered together. It should be  
noted that the average length of mobile phone exposure in  
this study was less than three years.  
When 20 types of glioma were considered separately,  
however, an association was found between mobile phone  
use and one rare type of glioma, neuroepithelliomatous  
tumors. It is possible with multiple comparisons of the same  
sample that this association occurred by chance. Moreover,  
the risk did not increase with how often the mobile phone  
was used, or the length of the calls. In fact, the risk actually  
decreased with cumulative hours of mobile phone use.  
Most cancer causing agents increase risk with increased  
exposure. An ongoing study of brain cancers by the  
95  
National Cancer Institute is expected to bear on the  
1
accuracy and repeatability of these results.  
2
Researchers conducted a large battery of laboratory tests to  
assess the effects of exposure to mobile phone RF on  
genetic material. These included tests for several kinds of  
abnormalities, including mutations, chromosomal  
aberrations, DNA strand breaks, and structural changes in  
the genetic material of blood cells called lymphocytes. None  
of the tests showed any effect of the RF except for the  
micronucleus assay, which detects structural effects on the  
genetic material. The cells in this assay showed changes  
after exposure to simulated cell phone radiation, but only  
after 24 hours of exposure. It is possible that exposing the  
test cells to radiation for this long resulted in heating. Since  
this assay is known to be sensitive to heating, heat alone  
could have caused the abnormalities to occur. The data  
already in the literature on the response of the  
micronucleus assay to RF are conflicting. Thus, follow-up  
2
research is necessary.  
FDA is currently working with government, industry, and  
academic groups to ensure the proper follow-up to these  
industry-funded research findings. Collaboration with the  
Cellular Telecommunications Industry Association (CTIA) in  
particular is expected to lead to FDA providing research  
recommendations and scientific oversight of new CTIA-funded  
research based on such recommendations.  
Two other studies of interest have been reported recently in the  
literature:  
1
Two groups of 18 people were exposed to simulated mobile  
phone signals under laboratory conditions while they  
96  
performed cognitive function tests. There were no changes  
in the subjects' ability to recall words, numbers, or pictures,  
or in their spatial memory, but they were able to make  
choices more quickly in one visual test when they were  
exposed to simulated mobile phone signals. This was the  
only change noted among more than 20 variables  
3
compared.  
2
In a study of 209 brain tumor cases and 425 matched  
controls, there was no increased risk of brain tumors  
associated with mobile phone use.When tumors did exist in  
certain locations, however, they were more likely to be on  
the side of the head where the mobile phone was used.  
Because this occurred in only a small number of cases, the  
increased likelihood was too small to be statistically  
4
significant.  
In summary, we do not have enough information at this point to  
assure the public that there are, or are not, any low incident  
health problems associated with use of mobile phones. FDA  
continues to work with all parties, including other federal  
agencies and industry, to assure that research is undertaken to  
provide the necessary answers to the outstanding questions  
about the safety of mobile phones.  
What is known about cases of human cancer that  
have been reported in users of hand-held mobile  
phones?  
Some people who have used mobile phones have been  
diagnosed with brain cancer. But it is important to understand  
that this type of cancer also occurs among people who have not  
used mobile phones. In fact, brain cancer occurs in the U.S.  
population at a rate of about 6 new cases per 100,000 people  
97  
each year. At that rate, assuming 80 million users of mobile  
phones (a number increasing at a rate of about 1 million per  
month), about 4800 cases of brain cancer would be expected  
each year among those 80 million people, whether or not they  
used their phones. Thus it is not possible to tell whether any  
individual's cancer arose because of the phone, or whether it  
would have happened anyway. A key question is whether the  
risk of getting a particular form of cancer is greater among  
people who use mobile phones than among the rest of the  
population. One way to answer that question is to compare the  
usage of mobile phones among people with brain cancer with  
the use of mobile phones among appropriately matched people  
without brain cancer. This is called a case-control study. The  
current case-control study of brain cancers by the National  
Cancer Institute, as well as the follow-up research to be  
sponsored by industry, will begin to generate this type of  
information.  
What is FDA's role concerning the safety of mobile  
phones?  
Under the law, FDA does not review the safety of radiation-  
emitting consumer products such as mobile phones before  
marketing, as it does with new drugs or medical devices.  
However, the agency has authority to take action if mobile  
phones are shown to emit radiation at a level that is hazardous  
to the user. In such a case, FDA could require the manufacturers  
of mobile phones to notify users of the health hazard and to  
repair, replace or recall the phones so that the hazard no longer  
exists.  
Although the existing scientific data do not justify FDA  
regulatory actions at this time, FDA has urged the mobile phone  
98  
industry to take a number of steps to assure public safety. The  
agency has recommended that the industry:  
• support needed research into possible biological effects of  
RF of the type emitted by mobile phones  
• design mobile phones in a way that minimizes any RF  
exposure to the user that is not necessary for device  
function  
• cooperate in providing mobile phone users with the best  
possible information on what is known about possible  
effects of mobile phone use on human health  
At the same time, FDA belongs to an interagency working group  
of the federal agencies that have responsibility for different  
aspects of mobile phone safety to ensure a coordinated effort at  
the federal level. These agencies are:  
• National Institute for Occupational Safety and Health  
• Environmental Protection Agency  
• Federal Communications Commission  
• Occupational Health and Safety Administration  
• National Telecommunications and Information  
Administration  
The National Institutes of Health also participates in this group.  
In the absence of conclusive information about any  
possible risk, what can concerned individuals do?  
If there is a risk from these products—and at this point we do  
not know that there is—it is probably very small. But if people  
are concerned about avoiding even potential risks, there are  
simple steps they can take to do so. For example, time is a key  
99  
factor in how much exposure a person receives. Those persons  
who spend long periods of time on their hand-held mobile  
phones could consider holding lengthy conversations on  
conventional phones and reserving the hand-held models for  
shorter conversations or for situations when other types of  
phones are not available.  
People who must conduct extended conversations in their cars  
every day could switch to a type of mobile phone that places  
more distance between their bodies and the source of the RF,  
since the exposure level drops off dramatically with distance. For  
example, they could switch to:  
• a mobile phone in which the antenna is located outside the  
vehicle  
• a hand-held phone with a built-in antenna connected to a  
different antenna mounted on the outside of the car or built  
into a separate package  
• a headset with a remote antenna to a mobile phone carried  
at the waist  
Again, the scientific data do not demonstrate that mobile  
phones are harmful. But if people are concerned about the radio  
frequency energy from these products, taking the simple  
precautions outlined above can reduce any possible risk.  
Where can I find additional information?  
For additional information, see the following Web sites:  
100  
Federal Communications Commission (FCC) RF Safety  
Program (select “Information on Human Exposure to RF Fields  
from Cellular and PCS Radio Transmitters”):  
http://www.fcc.gov/oet/rfsafety  
World Health Organization (WHO) International Commission  
on Non-Ionizing Radiation Protection (select Qs & As):  
http://www.who.int/emf  
United Kingdom, National Radiological Protection  
Board: http://www.nrpb.org.uk  
Cellular Telecommunications Industry Association (CTIA):  
http://www.wow-com.com  
U.S. Food and Drug Administration (FDA) Center for Devices  
and Radiological Health: http://www.fda.gov/cdrh/consumer/  
1. Muscat et al. Epidemiological Study of Cellular Telephone Use and  
Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20;  
Long Beach, California.  
2. Tice et al.Tests of mobile phone signals for activity in genotoxicity and other  
laboratory assays. In: Annual Meeting of the Environmental Mutagen  
Society; March 29, 1999, Washington, D.C.; and personal communication,  
unpublished results.  
3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey,  
A. Effect of a 915-MHz simulated mobile phone signal on cognitive function  
in man. Int. J. Radiat. Biol., April 8, 1999.  
4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular  
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol.,  
15: 113-116, 1999.  
FDA020400  
101  
Warranty  
LimitedWarranty for Motorola Personal  
Communications Products Purchased in the  
United States and Canada  
I.WhatThisWarranty Covers  
• Products. Defects in materials and workmanship in wireless  
cellular telephones, pagers, and/or two-way radios, and  
certain accessories that are sold with them, such as the  
battery, battery charger and holster manufactured and/or  
sold by Motorola (Products).  
• Batteries. Defects in materials and workmanship in  
batteries that are manufactured by Motorola and/or sold  
with Products are covered by this warranty only if the fully-  
charged capacity falls below 80% of rated capacity or they  
leak.  
• Software. Physical defects in the media that tangibly  
embodies each copy of any software supplied with the  
Products.  
102  
Warranty  
II.What the Period of Coverage Is  
From the date the Products are purchased by the first end-user:  
• Products. The warranty is for one year. Exception: The  
warranty for Spirit GT series and Talkabout series two-way  
radio accessories is for 90 days.  
• Software. The warranty is for 90 days.  
• Repairs/Replacements. The warranty is for the balance of  
the original warranty or for 90 days from the date you  
receive it, whichever is longer.  
III.Who is Covered  
This warranty extends to the first end-user purchaser, only.  
IV.WhatWeWill Do to CorrectWarranty Problems  
At no charge to you, we have the option to repair or replace the  
Products or software that do not conform to the warranty, or to  
refund the Products’ purchase price. We may use functionally  
equivalent reconditioned/refurbished/pre-owned or new  
Products or parts. No software updates are provided.  
V. How to GetWarranty Service  
Please call:  
USA  
Cellular  
Paging  
Two-Way  
1-800-331-6456  
1-800-548-9954  
1-800-353-2729  
TTY (Text Telephone) 1-888-390-6456  
103  
Warranty  
Canada  
All Products  
1-800-461-4575  
TTY (Text Telephone) 1-888-390-6456  
You will receive instructions on how to ship the Products to  
Motorola. You must ship the Products to us with freight, duties  
and insurance prepaid. Along with the Products you must  
include: (a) a copy of your receipt, bill of sale or other  
comparable proof of purchase; (b) a written description of the  
problem; (c) the name of your service provider (if this Product  
requires subscription service); (d) the name and location of the  
installation facility (if applicable) and, most importantly; (e) your  
address and telephone number. If requested, you must also  
return all detachable parts such as antennas, batteries and  
chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.  
We will ship repaired or replacement Products at our expense for  
the freight and insurance, but at your expense for any duties. If  
additional information is needed, please contact us at the  
telephone number listed above.  
VI.WhatThisWarranty Does Not Cover  
• Products that are operated in combination with ancillary or  
peripheral equipment or software not furnished by  
Motorola for use with the Products (“ancillary equipment”),  
or any damage to the Products or ancillary equipment as a  
result of such use. Among other things, “ancillary  
equipment” includes batteries, chargers, adaptors, and  
power supplies not manufactured or supplied by Motorola.  
Any of these voids the warranty.  
104  
Warranty  
• Someone other than Motorola (or its authorized service  
centers) tests, adjusts, installs, maintains, alters, modifies or  
services the Products in any way. Any of these voids the  
warranty.  
• Rechargeable batteries that: (a) are charged by other than  
the Motorola-approved battery charger specified for  
charging such batteries; (b) have any broken seals or show  
evidence of tampering; (c) are used in equipment other  
than the Product for which they are specified; or (d) are  
charged and stored at temperatures greater than 60  
degrees centigrade. Any of these voids the warranty.  
• Products that have: (a) serial numbers or date tags that  
have been removed, altered or obliterated; (b) board serial  
numbers that do not match each other, or board serial  
numbers that do not match the housing; or (c)  
nonconforming or non-Motorola housings or parts. Any of  
these voids the warranty.  
• Defects or damage that result from: (a) use of the Products  
in a manner that is not normal or customary; (b) improper  
operation or misuse; (c) accident or neglect such as  
dropping the Products onto hard surfaces; (d) contact with  
water, rain, extreme humidity or heavy perspiration; (e)  
contact with sand, dirt or the like; or (f) contact with  
extreme heat, or spills of food or liquid.  
• Physical damage to the surface of the Products, including  
scratches, cracks or other damage to a display screen, lens  
or other externally exposed parts.  
105  
Warranty  
• Failure of Products that is due primarily to any  
communication service or signal you may subscribe to or  
use with the Products.  
• Coil cords that are stretched or that have any broken  
modular tabs.  
• Products that are leased.  
Flat-rate repair rates may apply to Products not covered by this  
warranty. To obtain information about Products needing repairs  
that are not covered by this warranty, please call the telephone  
number previously listed. We will provide information on repair  
availability, rates, methods of payment, where to send the  
Products, etc.  
VII. Some Other Limitations  
This is Motorola’s complete warranty for the Products,  
and states your exclusive remedies. This warranty is  
given in lieu of all other express warranties. Implied  
warranties, including without limitation, the implied  
warranties of merchantability and fitness for a  
particular purpose, are given only if specifically  
required by applicable law. Otherwise, they are  
specifically excluded.  
No warranty is made as to coverage, availability, or  
grade of service provided by the Products, whether  
through a service provider or otherwise.  
No warranty is made that the software will meet your  
requirements or will work in combination with any  
hardware or applications software products provided  
106  
Warranty  
by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all  
defects in the software products will be corrected.  
In no event shall Motorola be liable, whether in  
contract or tort (including negligence) for damages in  
excess of the purchase price of the Product, or for any  
indirect, incidental, special or consequential damages  
of any kind, or loss of revenue or profits, loss of  
business, loss of information or data, or other financial  
loss arising out of or in connection with the ability or  
inability to use the Products, to the full extent these  
damages may be disclaimed by law.  
VIII. Patent and Software Provisions  
At Motorola’s expense, we will defend you, and pay costs and  
damages that may be finally awarded against you, to the extent  
that a lawsuit is based on a claim that the Products directly  
infringe a United States patent. Our obligation is conditioned on:  
(a) you notifying us promptly in writing when you receive notice  
of the claim; (b) you giving us sole control of the defense of the  
suit and all negotiations for its settlement or compromise; and  
(c) should the Products become, or in Motorola's opinion be  
likely to become, the subject of a claim of infringement of a  
United States patent, you permit us, at our option and expense,  
either to: procure for you the right to continue using the  
Products; replace or modify them so that they become non-  
infringing; or grant you a credit for such Products, as  
depreciated, and accept their return. The depreciation will be an  
equal amount per year over the lifetime of the Products, as  
established by Motorola.  
107  
Warranty  
Motorola will have no liability to you with respect to any claim of  
patent infringement that is based upon the combination of the  
Products or parts furnished under this limited warranty with  
ancillary equipment, as defined in VI., above.  
This is Motorola’s entire liability with respect to  
infringement of patents by the Products.  
Laws in the United States and other countries preserve for  
Motorola and other third party software providers certain  
exclusive rights for copyrighted software, such as the exclusive  
rights to reproduce in copies and distribute copies of such  
software. The software may be copied into, used in and  
redistributed with only those Products that are associated with  
such software. No other use, including without limitation,  
disassembly or reverse engineering of such software or exercise  
of exclusive rights in such software is permitted.  
IX. State Law and Other Jurisdiction Rights  
Some states and other jurisdictions do not allow the exclusion or  
limitation of incidental or consequential damages, or limitation  
on the length of an implied warranty, so the above limitations or  
exclusions may not apply to you.  
This warranty gives you specific legal rights, and you may also  
have other rights, which vary from jurisdiction to jurisdiction.  
To obtain information on Motorola Personal Communications  
Products, including warranty service, accessories and optional  
Extended Warranties on selected Products, please call:  
108  
Warranty  
USA  
Cellular  
Paging  
Two-Way  
1-800-331-6456  
1-800-548-9954  
1-800-353-2729  
TTY (Text Telephone) 1-888-390-6456  
Canada  
All Products  
1-800-461-4575  
TTY (Text Telephone) 1-888-390-6456  
To correspond with Motorola about the Products, please write us  
at http://www.motorola.com or at:  
In the USA:  
Motorola, Inc.  
600 North U.S. Highway 45  
Libertyville, IL 60048  
In Canada:  
Motorola Canada Limited  
5875 Whittle Road  
Mississauga, ON L4Z 2H4  
109  
Export Law Assurances  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of the  
United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
110  
Index  
battery (continued)  
level indicator 24  
meter 48  
block cursor, defined 37  
browse text mode 38  
browser alerts 46  
A
accessories  
optional 9, 61  
standard 17  
accessory connector port 1  
alert  
browser. See micro-browser 47  
defined 80  
indicators 24, 80  
C
call  
setting 80  
type, selecting 81  
alert setting indicator 24, 80  
animation 52  
antenna 20  
alert type, selecting 81  
alert, setting 80  
answer options 49  
answering 21  
attaching phone number to  
prefix digits 30  
call waiting 32  
calling card 31  
data call, setting 49  
dialed calls list 31, 44  
emergency number 28  
ending 20  
application, locking 50  
Attach Number feature 30  
auto PIN dial 52  
automatic redial  
activating 52  
using 27  
B
backlight 52  
fax call, setting 49  
in-call timer 49  
incoming call type, setting  
49  
muting 33  
placing 20  
banner text 51  
battery  
charging for first time 18  
charging with car kit 54  
extending battery life  
2526, 52  
received calls list 31, 43  
installing 1718  
111  
Index  
call (continued)  
receiving 21  
digital/analog signal indicator  
24  
restricting 50  
display  
sending 20  
three-way call 3233  
voice dial 31  
animation 52  
backlight 52  
banner text 51  
contrast 53  
call timers 44  
call waiting 32  
caller ID 28  
described 2224  
greeting 51  
calling card call 31  
calling line identification. See  
caller ID  
car kit 54  
charging with car kit 54  
clock 24  
idle display 22  
language 52  
zoom 2425, 52  
drafts folder 47  
DTMF tones 33, 53  
E
contrast 53  
cursor 37  
earpiece  
illustration 1  
volume, adjusting 25  
emergency number 28  
end key  
customer service, calling 46  
customizing the menu 81  
D
data call  
connecting to external device  
48  
incoming call format, setting  
49  
functions 1, 20  
menu functions 34  
ending a call 20  
Enter Unlock Code message  
84  
date, setting 52  
default passwords 83  
dialed calls list 31, 44  
event alert 81  
112  
Index  
indicators (continued)  
in use 23  
menu 22  
F
fax call  
connecting to external device  
message waiting 23  
ring alert 24, 80  
roam 23  
48  
incoming call format, setting  
49  
signal strength 23  
silent alert 24, 80  
vibrate alert 24, 80  
voice message waiting 23  
voice name 55  
iTAP software  
flashing cursor, defined 37  
FM radio headset 46, 61  
for hands-free use 54  
G
greeting, display 51  
activating 41  
entering words 4142  
H
hands-free use 54  
headset  
J
FM radio 46, 61  
for hands-free use 54  
jack 1  
jack for hands-free headset 1  
K
key  
I
end 1, 20, 34  
left soft key 1, 34, 82  
lock 85  
menu 1, 21, 34  
power 1, 19  
right soft key 1, 34, 82  
scroll 1, 34  
send 1, 20, 21  
voice 1, 59, 7677  
volume control 1, 34  
idle display, defined 22  
in use indicator 23  
inbox, text message 66  
in-call timer 49  
Incoming Call message 28  
incoming call type 49  
indicators  
alert setting 24, 80  
battery level 24  
digital/analog signal 24  
113  
Index  
keypad volume 81  
keypad, answering calls with  
49  
menu (continued)  
Text Msg Menu 69  
using features 8, 3537  
menu indicator 22, 24  
menu key 1, 21, 34  
message  
L
language 52  
left soft key  
customizing 82  
functions 1, 34  
lock  
applications 50  
keypad 85  
phone 8384  
lock application feature 50  
loud ring alert 24, 80  
deleting 6869  
drafts folder 47  
inbox setup 6667  
locking 6869  
outbox 47  
quick note 46, 7275  
reading 6869  
reminders 64, 67  
text 46, 6670  
voicemail 46, 6465  
message waiting indicator 23  
micro-browser  
M
making a call 20  
master clear 53  
master reset 53  
browser alerts 46  
call a number from 79  
defined 47, 78  
menu  
customizing 8182  
entering text 3842  
features 4347  
language, setting 52  
locking applications 50  
navigating 8, 3435  
Phonebook Menu 45, 55  
Quick Note Menu 7273  
rearranging features 8182  
scroll feature 52  
functions 79  
go to previous page 79  
starting 78  
microphone 1  
muting a call 33  
my telephone number 33, 48  
N
’n’ character 31  
network settings 53  
114  
Index  
notepad 44  
phone (continued)  
numeric text mode 38  
specifications 48  
speed dial, using 2829  
time, setting 52  
O
one-touch dialing 2930  
optional accessory, defined 9  
optional feature, defined 9  
outbox 47  
turning on/off 19  
unlocking 19, 8384  
voice dial 31  
phone number  
attaching to prefix digits 30  
redialing 27  
viewing your own 21, 33  
voice dial 31  
phonebook  
attaching phone number to  
prefix digits 30  
dialing an entry number 59  
entry name 55  
fields 55  
number type indicator 55  
one-touch dialing 2930  
phone number 55  
speed dial number 28, 55,  
5758  
speed dial, using 2829  
storing an entry 5658  
voice name entry 5859  
voice name indicator 55  
Phonebook Menu 45, 55  
PIN code, dialing automatically  
52  
P
passwords  
changing 51, 83  
default 83  
pause character 31  
phone  
accessories, optional 9  
accessories, standard 17  
answer options 49  
connecting to external device  
48  
date, setting 52  
feature specifications 48  
keypad, locking and  
unlocking 85  
language, setting 52  
locking 8384  
muting a call 33  
network settings 53  
one-touch dialing 2930  
passwords 51, 83  
115  
Index  
power key 1, 19  
predictive text entry  
activating 41  
ring alert  
indicators 24, 80  
setting 80  
entering words 4142  
type, selecting 81  
ringer volume 25, 81  
roam indicator 23  
Q
quick dial  
setting number 51  
using 46  
quick note 46, 7275  
Quick Note Menu 7273  
S
scroll feature 52  
scroll keys 1, 34  
send key 1, 20, 21  
sending a call 20  
short message service. See text  
message  
signal strength indicator 23  
silent alert indicator 24, 80  
SMS. See text message  
soft keys  
customizing 51, 82  
functions 34  
illustration 1  
soft ring alert 24, 80  
speed dial  
R
radio 46, 6163  
received calls list 31, 43  
receiving a call 21  
recent calls  
attaching phone number to  
prefix digits 30  
menu description 43  
redial  
automatic redial 27  
busy number 27  
reminders  
text message 67  
voicemail message 64  
restricting calls 50  
right soft key  
changing number 5758  
number, defined 28  
using 2829  
standby time, increasing 26  
customizing 82  
functions 1, 34  
116  
Index  
T
V
tap method text entry 3940  
vibrate alert  
indicator 24, 80  
setting 80  
text  
block cursor 37  
browse mode 38  
changing text mode 38  
character chart 40  
entering from keypad  
3842  
flashing cursor 37  
iTAP software predictive text  
entry 4142  
type, selecting 81  
voice dial  
dialing a number 31, 60  
recording voice name  
5859  
voice key  
dialing a number 31  
functions 1  
numeric mode 38  
tap method 3940  
text message 46, 6670  
text mode, changing 38  
Text Msg Menu 69  
three-way call 3233  
time, setting 52  
recording a voice name 59  
recording a voice note  
7677  
voicemessagewaitingindicator  
23  
voice name  
defined 58  
timers 44  
travel charger 18  
phonebook indicator 55  
recording 5859  
voice note  
defined 76  
playing 77  
recording 7677  
total recording time 76  
voicemail 46, 6465  
U
unlock  
keypad 85  
phone 8384  
117  
Index  
volume  
earpiece 25  
keypad 81  
ringer 25, 81  
volume keys 1, 25, 34  
W
wait character 31  
warranty 102109  
Web pages  
functions 79  
viewing 78  
Z
zoom setting 2425, 52  
U.S. patent Re. 34,976  
118  
Wireless Phone SafetyTips  
“Safety is your most important call!”  
Your Motorola wireless telephone gives you  
the powerful ability to communicate by voice—  
almost anywhere, anytime, wherever wireless  
phone service is available and safe conditions allow.  
But an important responsibility accompanies the  
benefits of wireless phones, one that every user  
must uphold.  
When driving a car, driving is your first  
responsibility. If you find it necessary to use your  
wireless phone while behind the wheel of a car,  
practice good common sense and remember the  
following tips:  
1
2
Get to know your Motorola wireless phone and its  
features such as speed dial and redial. If available,  
these features help you to place your call without taking your  
attention off the road.  
When available, use a hands-free device. If possible,  
add an additional layer of convenience to your wireless  
phone with one of the many Motorola Original™ hands-free  
accessories available today.  
119  
3
Position your wireless phone within easy reach. Be  
able to access your wireless phone without removing your  
eyes from the road. If you receive an incoming call at an  
inconvenient time, if possible, let your voice mail answer it  
for you.  
4
5
Let the person you are speaking with know you are  
driving; if necessary, suspend the call in heavy traffic  
or hazardous weather conditions. Rain, sleet, snow, ice,  
and even heavy traffic can be hazardous.  
If you receive an incoming call at an inconvenient  
time do not take notes or look up phone numbers  
while driving. Jotting down a “to do” list or going through  
your address book takes attention away from your primary  
responsibility—driving safely.  
6
7
8
Dial sensibly and assess the traffic; if possible, place  
calls when you are not moving or before pulling into  
traffic. Try to plan calls when your car will be stationary. If  
you need to make a call while moving, dial only a few  
numbers, check the road and your mirrors, then continue.  
Do not engage in stressful or emotional  
conversations that may be distracting. Make people  
you are talking with aware you are driving and suspend  
conversations which have the potential to divert your  
attention away from the road.  
Use your wireless phone to call for help. Dial 9-1-1 or  
other local emergency number in the case of fire, traffic  
accident or medical emergencies.*  
120  
9
Use your wireless phone to help others in  
emergencies. If you see an auto accident, crime in progress  
or other serious emergency where lives are in danger, call  
9-1-1 or other local emergency number, as you would want  
others to do for you.*  
10 Call roadside assistance or a special non-emergency  
wireless assistance number when necessary. If you see  
a broken-down vehicle posing no serious hazard, a broken  
traffic signal, a minor traffic accident where no one appears  
injured, or a vehicle you know to be stolen, call roadside  
assistance or other special non-emergency wireless number.*  
* Wherever wireless phone service is available.  
121  
Check the laws and regulations on the use of  
wireless telephones and their accessories in the  
areas where you drive. Always obey them.The  
use of these devices may be prohibited or  
restricted in certain areas.  
For more information,  
please call  
1-888-901-SAFE  
or visit the  
CTIA Web site at  
www.wow-com.com™  
122  

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